Program Manager III

PNC•Strongsville, OH

2d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager III within PNC's Business Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, TX. Candidates should have experience with the following: Cross‑Functional Stakeholder Leadership - Partner with multiple lines of business to ensure alignment on program goals, compliance requirements, and business needs. - Serve as the central coordination point (“the glue”) among technology, compliance, risk, and business stakeholders to drive clarity and shared ownership. Program Oversight & Delivery Governance - Provide high‑level oversight of projects within the program, ensuring deadlines, quality standards, and compliance expectations are met. - Lead and support project managers by removing roadblocks, resolving risks and issues, and maintaining overall program health. Executive‑Level Reporting & Communication - Deliver clear, concise program updates to heads of Technology and Line‑of‑Business leaders, including status reporting, risk summaries, and decision needs. - Facilitate executive communication and alignment to ensure consistent understanding and support across senior leadership. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Cross‑Functional Stakeholder Leadership - Partner with multiple lines of business to ensure alignment on program goals, compliance requirements, and business needs.
Serve as the central coordination point (“the glue”) among technology, compliance, risk, and business stakeholders to drive clarity and shared ownership.
Program Oversight & Delivery Governance - Provide high‑level oversight of projects within the program, ensuring deadlines, quality standards, and compliance expectations are met.
Lead and support project managers by removing roadblocks, resolving risks and issues, and maintaining overall program health.
Executive‑Level Reporting & Communication - Deliver clear, concise program updates to heads of Technology and Line‑of‑Business leaders, including status reporting, risk summaries, and decision needs.
Facilitate executive communication and alignment to ensure consistent understanding and support across senior leadership.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Accountability
Client Counseling
Data Analysis
Decision Making
Financial Planning
Project Management
Results-Oriented
Risk Management
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Consulting
Effective Communications
Organizational Change Management
Organizational Leadership
Problem Solving
Program Management (M0260)
Project Management
Bachelors

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Industry relevant experience is typically 8+ years.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy.
Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business.
Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
Oversight and reporting for the program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Acts as a mentor to other program managers.
Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.