Program Manager III, Facility and Property Services
About The Position
The Program Manager III provides senior-level operational, administrative, and program management support to Facilities Management (FM) leadership. This role serves as a key partner in coordinating departmental priorities, strategic initiatives, and enterprise programs, ensuring effective communication, alignment, and execution across the organization. Responsibilities include supporting leadership through calendar management, meeting coordination, action item tracking, executive communications, and the development of presentations, reports, and other materials for leadership and stakeholder engagement. The Program Manager also leads and supports operational improvement initiatives, departmental planning activities, and cross-functional projects that enhance organizational effectiveness. In addition, the role oversees departmental information management practices, including maintenance of the FM SharePoint environment and document governance standards, to ensure reliable access to information and resources across the department.
Requirements
- Bachelor's degree or equivalent experience.
- 5 years of recent relevant experience.
- Strong proficiency with Microsoft 365 applications, including SharePoint, Teams, Excel, Power BI, Power Automate, Word, PowerPoint, and related collaboration and productivity tools.
- Knowledge of SharePoint administration, information architecture, document management, metadata standards, and content organization principles.
- Strong analytical, problem-solving, and critical thinking skills.
- Strong process improvement and workflow design skills.
- Demonstrated ability to develop and implement processes, standards, and tools that improve operational efficiency and consistency.
- Ability to analyze business needs and develop practical solutions, reporting tools, and process improvements.
- Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously.
- Ability to work independently, exercise sound judgment, anticipate needs, and proactively identify opportunities for improvement.
- Exceptional written, verbal, and presentation communication skills.
- Demonstrated ability to lead cross-functional teams, facilitate stakeholder engagement, build consensus, and manage competing priorities.
- Familiarity with automation, artificial intelligence, business intelligence, and emerging technologies.
Responsibilities
- Provide senior-level operational, administrative, and program management support to Facilities Management (FM) leadership.
- Coordinate departmental priorities, strategic initiatives, and enterprise programs.
- Support leadership through calendar management, meeting coordination, action item tracking, and executive communications.
- Develop presentations, reports, and other materials for leadership and stakeholder engagement.
- Lead and support operational improvement initiatives, departmental planning activities, and cross-functional projects.
- Oversee departmental information management practices, including maintenance of the FM SharePoint environment and document governance standards.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
