Program Manager III (Revenue Cycle Manager) - CHS (Prescott)

Yavapai County Government • Prescott, AZ

2d • Onsite

About The Position

Yavapai County Community Health Services is seeking a Program Manager III (Revenue Cycle Manager) to join their team. The ideal candidate will have experience in medical billing, coding, and electronic health record (EHR) systems, specifically NextGen. A strong understanding of Federally Qualified Health Centers (FQHC), billing denials, management practices, key performance indicators, and team leadership is essential for this role.

Requirements

• Bachelor's Degree in Public Health, or closely related field.
• A minimum of two (2) years of experience in program management and supervision.
• Two (2) years in public health or related field.
• Valid Arizona driver's license.
• Current fingerprint clearance card Issued by the Arizona Department of Public Safety.
• Knowledge of all pertinent facets of community health and community health education.
• Knowledge of Business English, spelling, grammar, punctuation, and composition.
• Knowledge of Clerical office practices and procedures.
• Knowledge of Research techniques and report writing.
• Knowledge of Current Microsoft Office software.
• Knowledge of Filing and recordkeeping.
• Skill in Supervision and management.
• Skill in Financial and budget management.
• Skill in Public speaking.
• Skill in Customer service.
• Skill in Communicating effectively verbally and in writing and communicating orally in a face­ to-face setting and by telephone with public and employees.
• Skill in Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Skill in Organization and adherence to detail.
• Ability to Provide effective leadership and guidance to staff while inspiring and motivating teamwork.
• Ability to Provide timely, accurate, professional, and confidential services and process documentation effectively in the prescribed timeframe.
• Ability to Adapt to changing circumstances by suggesting innovations, showing flexibility, and keeping informed of program changes through training, meetings, and written/electronic correspondence.
• Ability to Seek out and participate in professional activities and professional development.
• Ability to Comply with County and department policies and procedures and exercise good judgment in making decisions according to established guidelines and regulations.
• Ability to Respond to emergencies with a public health consequence according to the department Emergency Response Plan.
• Ability to Keep management informed of key operating issues affecting the department.
• Ability to Remain current in knowledge required to perform assigned duties.
• Ability to Handle confidential matters and maintain discretion always.
• Ability to Act with courtesy, tact, and diplomacy.

Nice To Haves

• Experience in medical billing, coding, and electronic health record (EHR) systems, specifically NextGen.
• Solid understanding of Federally Qualified Health Centers (FQHC), billing denials, management practices, key performance indicators, and team leadership.

Responsibilities

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; conducts performance evaluations.
• Oversees contracted services including cooperation with state agencies, writing RFP responses, contract compliance, budget management, data collection, and reporting requirements.
• Responds to calls from the public as needed.
• Ensures that department resources, including office supplies, space, and other shared items are efficiently utilized and oversees the operation of the site including equipment maintenance/repair, ordering general office supplies, and maintaining overall office appearance and cleanliness.
• Oversees the implementation of policies, procedures, and protocols and program evaluation and quality improvement.
• Assures compliance with Federal, State, and County requirements including day-to-day activities and reporting guidelines for all areas of responsibility.
• Oversees quality assessment, evaluation, and improvement.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager