Program Manager III - Pharmacy

Cleveland Clinic

10d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. A caregiver in this role will serve as a Program Manager III within the Pharmacy department, supporting enterprise-wide project management initiatives. This position will oversee 1–5 concurrent projects, including key efforts such as the Unified Operations campus, 340B rebate model, and home medications policy rollout, in partnership with a peer Program Manager. Responsibilities include leading the full project lifecycle from initiation through completion, coordinating meetings and stakeholder alignment, tracking milestones, risks, and deliverables, and ensuring accountability through consistent follow-up and status reporting. The role will also support the development of reporting tools, dashboards, and executive presentations while identifying and implementing process improvement opportunities. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm with no weekends, holidays or float requirements. A caregiver who excels in this role will: Develop, implement, manage, and maintain operational systems and activities. Serve as a liaison with all levels of the organization and outside the community. Manage multiple priorities and projects with competing deadlines. Allocate time to meet completion requirements. Serve as a coach and mentor for other positions in the department. Review and monitor adherence to Human Resources policies and corporate compliance procedures. Other duties as assigned.

Requirements

Bachelor's Degree in Business Administration, Healthcare Administration or related field and 5 years of related experience OR Master’s degree and 4 years of experience
Knowledge of statistical and financial analysis, primary research and business plan development
Strong presentation, communication and training skills
Manual dexterity to operate office equipment.
May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings.
Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.
Must have own transportation to travel to multiple sites.

Nice To Haves

Master’s Degree
Healthcare setting experience

Responsibilities

Oversee 1–5 concurrent projects, including key efforts such as the Unified Operations campus, 340B rebate model, and home medications policy rollout, in partnership with a peer Program Manager.
Lead the full project lifecycle from initiation through completion.
Coordinate meetings and stakeholder alignment.
Track milestones, risks, and deliverables.
Ensure accountability through consistent follow-up and status reporting.
Support the development of reporting tools, dashboards, and executive presentations.
Identify and implement process improvement opportunities.
Develop, implement, manage, and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside the community.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.