Program Manager II- C&IB

PNC•Farmers Branch, TX

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA or Dallas, TX. We are seeking a skilled Program Manager II to support C&IB’s Technology Execution function within the President’s CIO group Business Management function, which has a strong focus on strategic program oversight, reporting, and CIO leadership support. This role involves close partnership with senior technology and business leadership—including CIO-level stakeholders—to provide appropriate visibility and support of technology programs to ensure they are executed on time, within scope, and in alignment with organizational priorities and target business benefits. The ideal candidate is highly analytical, excels at presenting complex information clearly, and brings a strong grasp of program management fundamentals including the relationship of scope, resources, budget, and schedule. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m. Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals. Oversight and reporting for the program budget while working to ensure success of the program. Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results. Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. If you're not ready to apply yet, or you'd like to learn more about PNC, join the Talent Community to receive regular updates on what's happening at PNC and available career opportunities. Click to join!

Requirements

Program/Project management experience in technology, operations, or enterprise environments.
Strong analytical abilities with comfort working with numbers, calculations, and data-driven reporting.
Excellent presentation, communication, and stakeholder engagement skills.
Demonstrated ability to manage scope, resources, budgets, schedules, and multi-team coordination.
Strong understanding of Agile Ways of Working (Scrum, Kanban, & SAFe)
Experience supporting CIO or senior technology and business leadership.
Proficiency with program management tools, reporting dashboards, and resource planning systems.
PMP Certification or equivalent practical experience with the project management foundation and fundamentals.
Bachelors degree
5+ years of industry-relevant experience.

Nice To Haves

Accountability
Agile Methodology
Client Counseling
Decision Making
Leadership Engagement
Partnership Management
PowerPoint Design
Results-Oriented
Strategic Planning

Responsibilities

Establish and maintain strategic program update materials to keep key executive stakeholders informed on progress and challenges
Partner with technology directors, business leads, and senior stakeholders to align initiatives with strategic objectives.
Monitor resource allocation, crew staffing, and cost forecasts across multiple initiatives and delivery projects.
Leverage enterprise reporting dashboards and KPI tracking to support readouts for executive and CIO-level audiences.
Analyze financials, program metrics, and resource data to support accurate forecasting and decision-making.
Understand and drive Agile Ways of Working enhancements across multiple crews/wings supporting Strategic Programs
Drive cross-functional communication and deliver clear, high-quality presentations to leadership.
Ensure adherence to program governance, standards, and project delivery frameworks.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service