Program Manager II

City of Austin•Austin, TX

2d•Hybrid

About The Position

Austin Economic Development supports and recruits businesses to Austin through all divisions. Our mission is to promote a competitive, sustainable and equitable economy for all. In partnership with local businesses, creatives, and community organizations, we create jobs, support Austin’s cultural scene, and build inclusive prosperity citywide. Job Description: Program Manager II - Austin Economic Development Purpose: Under limited direction, responsible for developing, implementing and managing moderately complex program(s) that integrates multiple elements or projects to achieve a defined objective. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements full-scale programs that may have multiple internal and external stakeholders. Determines program goals, objectives, and resource requirements. Establishes program standards, methods, policies, and procedures. Coordinates and collaborates with multiple stakeholders involved in or affected by programs. Monitors and evaluates program effectiveness, and implements improvement strategies. Develops, manages, and monitors the program budget and associated projects and provides financial information. Assists in the development, management, and submittal of proposed budget forecast planning. Manages, coordinates, implements, and monitors projects associated with assigned programs. Interacts with internal and external customers. Investigates and responds to inquiries from the public and other departments. Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Position Overview: The Program Manager II will join the Business Incentives and Expansion Division and play a lead role in the implementation, administration, and continued refinement of the City of Austin’s Economic Development Agreement programs established under Chapter 380 authority. This position will help advance Austin’s evolving economic development strategy by managing incentive projects, supporting business expansion, retention, and attraction efforts, and coordinating the use of local, state, and federal economic development tools. The position will serve as a key liaison among internal departments, business prospects, developers, employers, community stakeholders, and partner organizations, providing technical guidance, project coordination, and strategic recommendations related to incentive program design, evaluation, negotiation, compliance, and performance. The role may also include supervisory responsibilities and will require the ability to manage complex projects in a fast-paced, highly visible public-sector environment.

Requirements

Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.
Valid Texas Class C Driver License.
Knowledge of principles and practices associated with assigned program area(s).
Knowledge of fiscal planning and budget preparation and monitoring.
Knowledge of management principles related to municipal project and program activities.
Knowledge of City practice, policy, and procedure.
Knowledge of supervisory and managerial techniques and principles.
Skill in oral and written communications.
Skill in planning, coordinating, and implementing programs and activities.
Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintaining good working relationships with other City employees and the public.
Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Nice To Haves

Experience developing or administering economic development incentive programs, public-private development tools, or other performance-based funding programs.
Experience evaluating and supporting business retention, expansion, attraction, or redevelopment projects involving capital investment, job creation, and public benefit.
Experience building partnerships and working collaboratively with business, government, nonprofit, and community stakeholders.
Experience managing complex, fast-paced projects and communicating strategic recommendations to leadership, public officials, and external partners.

Responsibilities

Develops and implements full-scale programs that may have multiple internal and external stakeholders.
Determines program goals, objectives, and resource requirements.
Establishes program standards, methods, policies, and procedures.
Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
Monitors and evaluates program effectiveness, and implements improvement strategies.
Develops, manages, and monitors the program budget and associated projects and provides financial information.
Assists in the development, management, and submittal of proposed budget forecast planning.
Manages, coordinates, implements, and monitors projects associated with assigned programs.
Interacts with internal and external customers.
Investigates and responds to inquiries from the public and other departments.
Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies.
May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.