Program Manager II

Unissant • Washington, VA

8d • Onsite

About The Position

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.
We are seeking a Program Manager to join our team and support our client. The ideal candidate is a strategic and highly accountable leader with a strong background in federal IT operations, enterprise service delivery, and program management. This individual brings the ability to guide cross-functional teams, improve service performance, manage risk, and build trusted relationships with stakeholders while driving efficient, high-quality execution across the contract.

Requirements

• Proven experience leading enterprise IT service delivery, operational support, and cross-functional teams in a fast-paced environment.
• Strong knowledge of program management disciplines, service delivery oversight, risk management, and performance reporting.
• Demonstrated ability to improve productivity, reduce operational inefficiencies, and support evolving business and mission requirements.
• Experience managing stakeholder communications, quality expectations, resource planning, and contract performance.
• Ability to lead high-performing teams and drive accountability, responsiveness, and continuous improvement.
• Bachelor's Degree is required.
• Ability to obtain and maintain a Public Trust clearance.
• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.
• Ability to translate technical, operational, and compliance-related information into clear messaging for executive, technical, and non-technical audiences.

Nice To Haves

• Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management, or related field of study.
• MBA/Master's Degree in a relevant field of study preferred.
• Desired certifications may include advanced project or service management credentials relevant to federal IT operations.
• Current active PMP certification, or equivalent demonstrated experience managing complex programs or significant technical teams is desired.

Responsibilities

• Provide overall technical and administrative leadership for contract performance across all task areas.
• Manage cost, schedule, and performance in a manner that improves service delivery and drives operational efficiency.
• Oversee program management processes, reporting, staffing alignment, and execution of work assignments issued under the contract.
• Ensure compliance with applicable Federal regulations, contractual requirements, and organizational standards.
• Promote continuous improvement, operational effectiveness, and flexibility in support of changing mission needs.
• Lead the development and maintenance of program management plans, quality documentation, communications, and performance reporting.
• Coordinate with Government leadership, the COR, and internal teams to address priorities, risks, issues, and performance expectations.
• Support the creation and maintenance of SLA dashboards, remediation plans, and management reporting artifacts.

Benefits

• Local travel within a 50-mile radius of NIH Bethesda, Maryland is not reimbursable.
• On occasion, travel may be required of Contractor personnel and, if approved in advance by the Contracting Officer, may be reimbursed in accordance with Federal Travel Regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level