Program Manager I

Shree Narayani Networking Solutions•Buffalo, NY

27d•Onsite

About The Position

The Program Manager I will provide oversight and coordination across the overall program and related projects, specifically for the Embedded Banking initiative at M&T Bank. This role involves supporting program planning and execution, facilitating cross-functional stakeholder meetings, providing PMO support, and managing program risks and dependencies. The Program Manager will maintain strong communication across stakeholders and project teams, ensuring alignment and successful project delivery. This position manages assigned staff on multiple related projects and ongoing operations directed towards a common objective and affecting three or more businesses or functional areas. The role involves managing changes to project scope, schedule, and costs using appropriate verification techniques to keep the project plan accurate and updated, facilitating customer acceptance.

Requirements

5+ years of program management experience
Strong stakeholder management and communication skills
Experience with program planning, execution, reporting, and meeting facilitation
Must be local to Buffalo, NY

Nice To Haves

Banking or financial-services experience
PMP or PgMP certification

Responsibilities

Provide oversight and coordination across the overall program and related projects
Support program planning and execution
Facilitate cross-functional stakeholder meetings and wider working groups
Provide PMO support, reporting, tracking, and program coordination
Manage program risks, challenges, dependencies, and follow-up activities
Maintain strong communication across stakeholders and project teams
Manage multiple related projects and ongoing operations impacting three or more businesses or functions
Ensure familiarity with scope and project objectives and establish clear roles and responsibilities for project team members
Work with constituent project managers to monitor cost, schedule and technical performance
Develop Project Plan, forecast and schedule
Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement-gathering techniques and the project charter
Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans
Ensure execution of tasks defined in the project plan to achieve the project goals
Execute all parts of the project plan and manage the budget/forecast
Monitor and control project work including change controls
Measure project performance utilizing appropriate tools and techniques to monitor progress; identify and quantify variances, complete any required corrective actions, and communicate to all stakeholders
Address program issues by identifying and selecting a course of action by taking into account program constraints and objectives to enable continued program success
Implement approved actions and workarounds required to mitigate project risk events
Improve project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation, ensure project efficiency and boost morale
Determine and coordinate sharing of resources among constituent projects for overall program benefit
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite
Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis
Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations
Responsible for coordinated management of multiple related projects and ongoing operations impacting three or more businesses or functions; responsibility for the projects includes all aspects from initiation to close
Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities