Program Manager I

KVC Health Systems•St. Louis, MO

3h•Onsite

About The Position

The Program Manager I provides dynamic, inclusive leadership while driving the growth and success of program operations. This role is responsible for developing, planning, and implementing program enhancements that improve outcomes and strengthen service delivery. The Program Manager I also ensures ongoing compliance with KVC policies, licensing requirements, and accreditation standards, while fostering a collaborative and supportive environment for staff and those served.

Requirements

High School diploma is required
Valid driver’s license and auto insurance required
Two or more years in a management role or four or more years in direct care experience in a residential and/or psychiatric hospital environment or a combination of the management and direct care experience that equals four or more years

Nice To Haves

Bachelor’s Degree in Psychology, Sociology, Social Work/Services, Human Services, Education, Criminal Justice, Criminology or related field from an accredited college or university is preferred
Intermediate skills in Microsoft Word and Excel, as well as Outlook email

Responsibilities

Provide inclusive leadership and promote a respectful culture among staff and stakeholders
Oversee treatment planning and ensure effective implementation of care
Ensure quality client care, safeguarding rights and meeting essential needs
Maintain appropriate staffing through recruitment, onboarding, and staff management
Monitor program operations and adjust resources to support safety and effectiveness
Maintain proficiency in KVC systems and program curricula
Analyze staffing trends and collaborate with leadership to address needs
Oversee documentation audits and ensure compliance with policies and standards
Enforce staff policies, including mandatory reporting requirements
Supervise direct care staff, including scheduling, performance management, and discipline
Ensure compliance with workers’ compensation protocols, including incident reporting
Ensure availability of necessary supplies and resources for quality care
Lead meetings and support program initiatives and enhancements
Ensure compliance with KVC policies, licensing, and accreditation standards
Oversee program operations, including reporting, staffing, and quality outcomes
Assess staffing needs and support recruitment, retention, and development efforts
Participate in on-call rotation and complete other assigned duties