Program Manager I or II (Strategic Accounts)

Snohomish PUDEverett, WA
$83,640 - $131,148Hybrid

About The Position

This position is posted at multiple levels. The successful candidate will be placed appropriately depending on education, skills, and experience. This Program Manager I or II will be part of the Strategic Partnerships team, supporting customer-facing distributed energy resource (DER) and renewable energy programs, including efforts that encourage and enable customer participation in DER offerings. The role will support the planning, execution, and delivery of projects and programs designed to improve customer satisfaction, engagement, and adoption of DER solutions. This includes coordinating with internal partners such as marketing, rates, customer service, and other business units, as well as working collaboratively with external partners. The Program Manager will help ensure customers receive seamless, effective support and clear pathways to participate in DER and renewable programs.

Requirements

  • Program Manager I: Bachelor's Degree in Business Administration, or related field; OR Four (4) years of experience in managing a program, product, or service deliverable, account management, or related.
  • Program Manager II: Bachelor's Degree in Business Administration, or related field, AND Two (2) years of experience in managing a program, product, or service deliverable, account management, or related; OR Six (6) years of experience in managing a program, product, or service deliverable, account management, or related.

Responsibilities

  • Support customer-facing distributed energy resource (DER) and renewable energy programs.
  • Encourage and enable customer participation in DER offerings.
  • Support the planning, execution, and delivery of projects and programs designed to improve customer satisfaction, engagement, and adoption of DER solutions.
  • Coordinate with internal partners such as marketing, rates, customer service, and other business units.
  • Work collaboratively with external partners.
  • Ensure customers receive seamless, effective support and clear pathways to participate in DER and renewable programs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Core term life insurance
  • Long-term disability
  • Accidental death and dismemberment
  • Voluntary term life
  • Flexible spending accounts
  • Health savings account
  • Retirement benefits (including PERS pension, 401(k), and a 457 plan)
  • Employee assistance program
  • Tuition reimbursement
  • Short-term disability
  • Paid time off benefits starting at 20 days a year
  • 5 days of extended sick leave
  • 11 paid holidays
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