Program Manager I, – MEAL Continuity of Integrated Health Services (CIHS) Project

Catholic Relief Services | CRS•Global, United States

10d•$71,349 - $88,085•Remote

About The Position

The Program Manager I acts as a technical advisor and process lead for quality Monitoring, Evaluation, Accountability and Learning (MEAL) design on the Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo. Manage tools and recommend methods appropriate to scope, context, and technical requirements of the CIHS project. Coordinate MEAL activities, maintain relationships with partners and other project stakeholders to support project objectives and advance Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Utilize technical MEAL skills and knowledge to manage and analyze data, ensure donor compliance, and support learning initiatives to ensure continuous improvement and the delivery of high-quality programming in the country program.

Requirements

Bachelor’s degree in international development, International Relations, Sociology, Statistics or in a related field is required.
5 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.
Experience communicating with communities and implementing accountability mechanisms.
Critical thinking and creative problem-solving skills with ability to make sound judgment.
Strong relationship management skills and the ability to work effectively with local stakeholders.
Data analysis (quantitative and qualitative) and database management skills.
Excellent communication and drafting skills for effective reporting in English.
Proactive, results-oriented, and service-oriented mindset.
Attention to details, accuracy and timeliness in executing assigned responsibilities.
Fluency in English fluency required.

Nice To Haves

Master’s degree in international development, International Relations, MEAL or a related field.
Leadership experience in MEAL is highly desirable.
Experience engaging with partner organizations.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), standard statistical data analysis packages (SPSS, Stata or R), web conferencing applications, and information management systems.
Proficiency in French is a plus.

Responsibilities

Develop the projects MEAL system and manage MEAL implementation activities through the project cycle - start-up (including project proposal and design), implementation and close-out - in line with CRS program quality principles and standards, donor requirements, and best practices.
Contribute to needs assessments and support the development of results frameworks, theories of change, Proframes, and SMILER (Simple Measurement of Indicators for Learning and Evidence-based Reporting). Provide technical support for quality MEAL design, including tools and methods, appropriate to scope, context, and technical requirements of a project.
Provide technical support in analyzing qualitative and quantitative MEAL data, while ensuring data quality and data management practices.
Integrate data analysis, and reflection to drive improvements in ongoing project activities to strengthen evidence-based and high-quality programming.
Ensure compliance with donor and agency MEAL requirements by consistently applying established standards and monitoring adherence across activities.
Communicate agency approach to MEAL and key findings to CP colleagues and partners.
Maintain collaborative relationships with community members and key stakeholders by engaging regularly, fostering open communication, and supporting meaningful participation in program activities.
Share MEAL learning and experiences in broader regional discussions.
Contribute to planning, MEAL narratives, budgeting, and implementation of quality MEAL activities through effective management practices.
Identify staff capacity needs and technical MEAL assistance needs of partner organizations. Contribute to capacity strengthening and required interventions to support quality project implementation. Train project stakeholders in the MEAL system and donor requirements.
Support the production of donor reports and organize quarterly partner meetings.
Report annual Global Results in the CRS system and ensure all the reports are uploaded to centralized systems.