Program Manager - HVRP

VOA Illinois•Chicago, IL

2d•Onsite

About The Position

The Homeless Veteran Reintegration Program (HVRP) focuses on career exploration and technical training to prepare veterans for in-demand occupations; Job placement and development to secure stable employment with wages consistent with the local market; Supportive services addressing barriers such as housing, transportation and healthcare; and Partnerships with public, private and nonprofit organizations to enhance service delivery. The HVRP Program Manager will provide day-to-day leadership, oversight and coordination of the HVRP program, ensuring effective implementation, service delivery, staff supervision, stakeholder engagement and compliance with program requirements. The Program Manager will supervise three Employment Coordinators and work collaboratively with internal staff, community partners and other stakeholders to support successful program outcomes for participating veterans.

Requirements

Bachelor’s degree from an accredited college or university.
Minimum of four (4) years of professional experience in social services, workforce development, human services, veterans’ services or a related field.
Demonstrated experience providing program or operational oversight.
Experience supervising, coaching and or supporting staff.
Strong organizational, communication and interpersonal skills.
Valid driver’s license required.

Nice To Haves

Experience working with veterans or veteran-serving programs.
Experience with federal, state or grant-funded workforce development programs.
Knowledge of employment services, case management, workforce development and community-based resources.
Experience facilitating stakeholder meetings, staff trainings, and program orientations.

Responsibilities

Oversees daily operations and drives the successful launch, implementation, and continuous improvement of the Homeless Veterans’ Reintegration Program.
Leads a team of Employment Coordinators.
Establishes effective workflows.
Ensures high-quality service delivery that meets the needs of participating veterans.
Builds strong partnerships with workforce agencies, veteran-serving organizations, employers, and community stakeholders.
Monitors program performance, outcomes, and compliance with all HVRP requirements.
Conducts staff training and development.
Oversees data and reporting.
Solves operational challenges.
Maintains accurate documentation.
Represents the program in organizational and community activities.
Supports successful program outcomes for participating veterans.