PROGRAM MANAGER, GRID INTELLIGENCE

CenterPoint Energy•Houston, TX

About The Position

The Program Manager – Grid Intelligence leads the planning, execution, integration, and delivery of CenterPoint Energy’s next-generation Advanced Metering Infrastructure (AMI 2.0) program. The role provides end-to-end program leadership across smart meters, communications networks, meter data management, grid-edge technologies, enterprise system integration, operational analytics, and business transformation. The Program Manager partners with teams across Metering, Distribution Operations, Engineering, IT/OT, Telecommunications, Customer Operations, Cybersecurity, Supply Chain, Regulatory, Finance, and external technology partners. The role is accountable for successful technology deployment and for ensuring AMI 2.0 capabilities deliver measurable improvements in safety, reliability, customer experience, operational efficiency, grid visibility, and capital optimization.

Requirements

  • 8–12+ years of utility, infrastructure, technology, or large-program experience.
  • Demonstrated experience managing complex, cross-functional programs.
  • Strong understanding of electric distribution operations and/or AMI technologies.
  • Experience managing large budgets, schedules, vendors, risks, and executive stakeholders.
  • Strong executive communication and presentation skills.
  • Demonstrated ability to lead teams across organizational boundaries.

Nice To Haves

  • Bachelor’s degree in Engineering, Business, Information Technology, Project Management, or a related discipline is preferred.

Responsibilities

  • Lead AMI 2.0 program planning, execution, and delivery, managing scope, schedule, budget, resources, milestones, dependencies, risks, and deliverables.
  • Partner with cross-functional stakeholders to advance shared workstreams and program objectives.
  • Coordinate integration between AMI and utility platforms, including HES, MDMS, GIS, OMS, ADMS, SCADA, DERMS, CIS, asset management, work management, and analytics platforms.
  • Coordinate development and implementation of AMI 2.0 capabilities for Transformer Intelligence, Voltage Intelligence, Power Quality, Reliability Intelligence, DER Intelligence, Meter Health, and other grid-edge use cases.
  • Manage technology vendors, system integrators, contractors, and strategic partners; monitor contracts, schedules, service-level agreements, technical performance, product quality, issue resolution, and deliverables.
  • Develop and manage program capital and O&M budgets, forecasts, expenditures, financial risks, and business-case assumptions, and identify opportunities to improve program economics and optimize investment.
  • Establish and maintain program-level risk, issue, dependency, and decision-management processes; develop mitigation strategies and escalate significant risks.
  • Coordinate laboratory testing, field pilots, system integration testing, user acceptance testing, vendor certification, cybersecurity validation, deployment readiness, and production acceptance.
  • Transition new AMI 2.0 technologies and capabilities into sustainable operations, including processes, procedures, training, support models, system ownership, maintenance, and performance monitoring.
  • Partner with business leaders and change-management teams to prepare employees and organizations for new technologies, processes, responsibilities, and ways of working.
  • Develop executive dashboards, program scorecards, steering-committee materials, status reports, and recommendations addressing schedule, financial performance, risks, technology readiness, deployment progress, and realized benefits.
  • Establish and monitor program performance indicators for meter deployment, communications performance, data availability, system reliability, installation quality, meter health, operational adoption, and financial performance.
  • Establish processes to identify, validate, measure, and track AMI 2.0 benefits, including O&M savings, avoided truck rolls, improved outage restoration, transformer optimization, voltage management, capital deferral, customer experience, and reliability improvements.
  • Evaluate emerging AMI, grid-edge, DER, analytics, AI, communications, and distribution technologies, and coordinate pilots or proof-of-concept initiatives supporting the utility’s long-term grid modernization strategy.

Benefits

  • Competitive pay
  • Paid training
  • Benefits eligibility begins on the first day
  • Transit subsidies
  • Flexible work schedule
  • Paid holidays and paid time off
  • Access to fitness-club discounts and an on-site wellness center at the Houston headquarters
  • Professional growth and development programs, including tuition reimbursement
  • 401(k) Savings Plan with a dollar-for-dollar company match up to 6% and a company contribution of 3% regardless of employee contribution
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