Program Manager, Go To Market

Stripe•San Francisco, CA

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Go-to-Market Program Manager will design and drive programs that help Stripe’s Sales and Partner, and Channel teams execute with clarity and consistency. This role will own end-to-end delivery for critical GTM initiatives—translating strategy into scalable plays, field-ready rollouts, and durable operating cadences. The individual will work closely with Sales leadership, Partner teams, Marketing, Product, Sales Enablement, RevOps, and Finance to remove friction from the selling motion, improve pipeline discipline and forecasting rigor, and accelerate partner-influenced growth. This role requires creating clarity while navigating ambiguity, and solving complex problems while operating in a high-growth environment.

Requirements

4+ years of experience in program management, GTM strategy/operations, business operations, management consulting, or a related discipline.
A strong track record of delivering complex, cross-functional programs in a changing, ambiguous environment end-to-end (from problem definition through rollout and adoption).
Deep problem solving and analysis experience (solving business problems—commercial, operational, financial) in a Sales-oriented environment.
Ability to diagnose, simplify, and structure problems and solutions while having command of “the details”.
Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite.
Ability to set a high-bar in terms of communication effectiveness.
The ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves”.
Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment.
Ability to influence cross functional stakeholders to align and execute on common objectives.

Nice To Haves

Experience operating with incomplete data and reprioritizing as business needs change.
Prior experience supporting enterprise GTM motions (Sales-led and/or partner-led) and partnering with senior stakeholders through executive-facing cadences (QBRs, exec briefings, account/territory planning).
Background in GTM programs that improve field execution—such as sales plays, partner co-sell motions, enablement rollouts, pipeline discipline, or launch/readiness programs across Sales, Marketing, and Product.
Experience partnering with Data Science or building dashboards/automation for program observability.
Familiarity with pipeline and forecasting operating rhythms (e.g., weekly forecast, MBR/QBR inputs) and improving pipeline hygiene at scale.
Experience partnering closely with Sales Strategy and Operations on process and tooling improvements (e.g., dashboards, workflow automation, data quality initiatives).
Comfort with SQL or analytics tools to interrogate program and user data.
Prior payments or fintech experience.

Responsibilities

Be accountable for building and driving large-scale GTM programs end-to-end—aligning stakeholders, defining the plan and operating model, and ensuring measurable outcomes.
Drive the “full-stack” of change management (stakeholder engagement, champions, communications, and enablement) so programs land successfully with Sales and Partners.
Support operating rhythms that improve pipeline quality, stage discipline, and forecast consistency.
Partner with Sales Operations and Sales leadership to drive adoption, surface risk, and ensure leaders have reliable visibility into performance drivers.
Provide central project management support on high-priority global initiatives (i.e. “Big Rocks” workstreams) to drive decision-making, action, visibility, accountability, and impact.
Support partner-inclusive motions that embed partners into the selling process (from opportunity identification through close and expansion).
Coordinate partner readiness (offers, positioning, assets, and co-selling rhythms) and enable the “operating handshake” across teams to reduce friction and increase speed.
Build concise exec-ready readouts that connect program activity to outcomes (pipeline created, conversion, win rate, cycle time, partner influence) and drive decisions in WBR/MBR/QBR forums.
Develop a roadmap for the foundational requirements to operate the program efficiently and at scale.
Drive scalability through process refinement and automation, collaborating closely with critical cross-functional teams to build the needed tools, dashboards, and automation.
Set goals and targets for programs, run key forums/updates, and keep executives and cross-functional partners informed on progress, risks, and decisions.
Build strong collaborative relationships across Stripe.