Program Manager - Gastroenterology

Mayo Clinic•Jacksonville, FL

17h•$93,300 - $140,100

About The Position

The Program Manager provides leadership, management, coordination and direction for all assigned programs and systems, and is responsible for operational performance and ensuring the needs of the clinical practice are achieved. Manages program / system performance, coordinates resources and balances workload to achieve objectives and strategies. Works with physicians, APPs, allied health staff and practice leadership in development and execution of strategic plans, programmatic logistics and process improvement opportunities. Provides subject-matter expertise regarding each program, system and project. Independently leads problem-solving and decision-making activities (in alignment with supervisors and practice leadership), within the program / system scope and change management process assessing risks and actions to accomplish goals. Continually evaluates processes and procedures for effectiveness and efficiency, while implementing quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Accountable for the achievement of program goals, objectives and timelines. Determines and establishes programmatic / systematic infrastructure, stakeholder relationships and recommendations of communication plans. Manages / coordinates multiple complex systems / programs with internal and external customers. Develops program strategy, program planning, implementation plan(s) and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs / systems.

Requirements

Leadership, management, coordination, and direction for assigned programs and systems.
Operational performance management.
Resource coordination and workload balancing.
Collaboration with physicians, APPs, allied health staff, and practice leadership.
Strategic plan development and execution.
Programmatic logistics and process improvement.
Subject-matter expertise in programs, systems, and projects.
Independent problem-solving and decision-making.
Risk assessment and action planning.
Process and procedure evaluation for effectiveness and efficiency.
Quality improvement implementation.
Meeting participation, work sessions, and presentations.
Achievement of program goals, objectives, and timelines.
Establishment of programmatic/systematic infrastructure and stakeholder relationships.
Development of communication plans.
Management/coordination of complex systems/programs with internal and external customers.
Program strategy, planning, implementation, and metrics development.
Quality management program implementation and maintenance.

Responsibilities

Provides leadership, management, coordination and direction for all assigned programs and systems.
Responsible for operational performance and ensuring the needs of the clinical practice are achieved.
Manages program / system performance, coordinates resources and balances workload to achieve objectives and strategies.
Works with physicians, APPs, allied health staff and practice leadership in development and execution of strategic plans, programmatic logistics and process improvement opportunities.
Provides subject-matter expertise regarding each program, system and project.
Independently leads problem-solving and decision-making activities (in alignment with supervisors and practice leadership), within the program / system scope and change management process assessing risks and actions to accomplish goals.
Continually evaluates processes and procedures for effectiveness and efficiency, while implementing quality improvement efforts.
Participates in meetings, work sessions and presentations to ensure timely communication.
Accountable for the achievement of program goals, objectives and timelines.
Determines and establishes programmatic / systematic infrastructure, stakeholder relationships and recommendations of communication plans.
Manages / coordinates multiple complex systems / programs with internal and external customers.
Develops program strategy, program planning, implementation plan(s) and program metrics.
Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs / systems.