National Account Manager, Gastroenterology

AbbVie•Chicago, IL

11d•$139,000 - $250,500•Remote

About The Position

National Gastroenterology Account Managers will be responsible for facilitating contracting, account management, and coordination primarily for largest IBD infusion provider accounts across the nation. National GAMs will provide appropriate insights to internal stakeholders, and help support infusion providers with product acquisition, education, and account management; creating protocols that will be pulled through at the local site level. GAMs will engage and develop business relationships with key decision-makers including, but not limited to, C-suite, Operations Directors, Pharmacy Directors, and Business Managers. This dynamic and critical role requires an established leader with proven capabilities in the IV/Injectable buy-and-bill market and other areas of the pharmaceutical and health care industry. This role requires up to 75% travel and is remote.

Requirements

Minimum of 10+ years pharmaceutical industry experience required.
Minimum of 4 years experience with market access/site of care customer segments and reimbursement (commercial and government payers, billing/coding) with infused products required
Comprehensive understanding of Medicare Parts A, B, C, D and knowledge of commercial insurance reimbursement
Understanding and familiarity with hospital and community clinic billing and reimbursement processes
Gastroenterology and infused specialty product launch experience
Extensive experience in buy-and-bill contracting, account management or similar analogue
Recent launch experience with infused products preferred but not required.
Previous experience with corporate level account planning
Outstanding oral, written and presentation communication skills
Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency
Strong interpersonal skills
Travel required: 70-75%
Cross-functional project management experience, Demonstrated cross-functional team leadership; strong executive presence; established ability to work with diverse individuals, customers, and teams
An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Responsibilities

Maximize site of care (SOC) opportunities in accordance with product labeling, strategic imperatives, and Company policies
Lead and ensure coordination and communication across all parties involved in building SOC networks at the national/regional level. Coordinate with local gastroenterology account managers to pull-thru strategies
Responsible for integrating rapid changes in the customer landscape and changes in contracting approaches. Implementing approved contracting strategies to achieve goals, consistent with AbbVie objectives and policies
Collaborate cross functionally to act as a liaison between AbbVie and customer decision makers to assist the execution of contracts consistent with established enterprise-wide policies, procedures, and guidelines.
Assist contract processes by compiling information for contracts and working in coordination with centralized pricing committee and finance group
Identify, evaluate, develop, monitor, partnerships/business plans within the designated customer/partner accounts to align with defined objectives
Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner and AbbVie through a collaborative approach while driving results
Develop a strong alliance with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies
Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. Review performance and communicate account performance broadly with key stakeholders
Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. Identify business case to support in coordination with Trade & Market Access team when is determined to be the appropriate course of action