Program Manager for Independent Living

United Cerebral Palsy Associations•Stockton, CA

12d

About The Position

The Program Manager for Independent Living is responsible for planning, organizing, and implementing daily program operations. The role maintains business relationships with funding, licensing, accreditation, and other regulatory bodies, and communicates effectively with the Chief Operating Officer. It ensures management reports and consumer documentation are accurate and current, billing is completed accurately and submitted according to UCP and funding-source requirements, and organizational policies and procedures are implemented. The position oversees staff and the implementation of individual consumer plans, including hiring, training, feedback, progressive discipline, evaluations, and maintaining a safe and secure work environment. It is responsible for developing, implementing, and evaluating consumer plans, coordinating them with other agency plans, maintaining a clean and safe program facility, and monitoring health and safety procedures. The manager may provide direct care to consumers as needed and performs other duties as assigned. Candidates need a bachelor's degree in a related human-services field and at least three years of experience in day or residential programs serving people with disabilities. A master's degree in a related field counts as two years toward the experience requirement. The role also requires strong communication and interpersonal skills, relevant disability-related knowledge, supervisory and problem-solving abilities, intermediate computer skills, a valid CDL and clean driving record, proof of ongoing auto insurance for a personal vehicle, and current First Aid and CPR certificates. The job includes substantial physical activity, including prolonged standing and lifting 50 pounds or more.

Requirements

Bachelor's degree with major coursework in social work, psychology, therapeutic recreation, adapted physical or special education, or a related human-services field.
At least three years of experience working in day or residential programs serving people with disabilities; a master's degree in a related field qualifies as two years of this experience requirement.
Ability to read, write, and understand English.
Strong oral and written communication skills and ability to present information clearly to stakeholders.
Knowledge of mathematical and accounting concepts to support managerial decisions and budget development and control.
Intermediate knowledge of Word, Excel, Outlook, and other programs as needed in the SAIL program.
Valid CDL, clean driving record, ability to operate a vehicle in good working order for employee transportation, and proof of ongoing auto insurance on a personal vehicle.
Punctuality, dependability, professionalism, ethical conduct, customer service, respect and sensitivity toward differences, accuracy, thoroughness, timeliness, and strong interpersonal skills.
Ability to respond well to supervision, collaborate at all organizational levels, and work independently.
General knowledge of developmental and physical disabilities, individual and group instruction techniques, and behavioral and medical knowledge associated with disabilities, including seizure activity.
Knowledge of correct lifting, positioning, and transferring techniques; behavior modification techniques; and documentation procedures.
Ability to remain calm in high-stress situations.
Demonstrated supervisory skills, including delegation, adaptability, initiative, and teamwork.
Must maintain First Aid and CPR certificates.
Analytical and problem-solving skills, flexibility, support for change management, and business acumen.

Responsibilities

Plan, organize, and implement daily program operations.
Maintain business relationships with funding, licensing, accreditation, and other regulatory bodies.
Maintain effective communication with the Chief Operating Officer.
Ensure management reports and consumer documentation are accurate and current.
Ensure program billing is accurate and submitted in accordance with UCP and funding-source requirements.
Implement consumer, personnel, administrative, emergency, financial, and information technology policies and procedures.
Attend and participate in staff and administrative meetings.
Oversee staff in implementing individual consumer plans.
Manage and supervise staff, including hiring, training, feedback, progressive discipline, evaluations, and maintaining a safe and secure work environment.
Develop, implement, and evaluate individual consumer plans, including coordination with other agency plans.
Ensure the program facility is clean and safe, and monitor and maintain safety and health procedures.
Provide direct care to consumers as needed.
Perform other duties as assigned.