Independent Living Case Manager

Damar Services, Inc.•Kokomo, IN

About The Position

Damar Services is seeking a Case Manager to help young people develop skills for greater self-sufficiency through experiential learning. Services may include education, vocational and employment support, health, housing, life and social skills, and youth development. The role involves implementing independent living plans, supporting clients in working toward their goals, and partnering respectfully with clients, families, professionals, and the community. The position requires accurate and timely documentation, participation in data collection and quality improvement, completion of mandatory training, and adherence to client rights, agency policies, and service documentation rules. The Case Manager may use a personal vehicle to transport clients or perform other work-related duties. Essential functions include responding appropriately to client behavior and safety concerns, maintaining regular attendance, and performing physical tasks with or without reasonable accommodation.

Requirements

  • Bachelor’s degree in social work, psychology, sociology, or a directly related human service field.
  • Three years of relevant experience in the field.
  • At least 21 years of age, per licensure requirements.
  • Ability to pass and maintain CPR certification.
  • Valid Indiana driver’s license and driving record meeting the eligibility requirements of Damar’s insurance carrier.
  • No felony convictions, substantiated charges of neglect, or other disqualifying criminal convictions.
  • Successful completion of a pre-employment drug screen and physical.
  • Favorable background screening that can be maintained.
  • Ability to perform essential functions with or without reasonable accommodation, including standing or sitting for prolonged periods; occasionally stooping, bending, kneeling, crouching, reaching, and twisting; lifting, carrying, pushing, or pulling up to 50 pounds; operating office equipment including a computer keyboard; traveling to other locations; and communicating effectively.
  • Ability to recognize and respond appropriately to client behaviors, including potentially aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.

Responsibilities

  • Provide age-appropriate education and support in independent-living skills, including tutoring, mentoring, health care, self-esteem building, exploration of interests, and personal relationships.
  • Teach clients how to maintain a safe and healthy environment, including assisting with housekeeping, laundry, and changing bed linen.
  • Complete required client documentation daily in an objective, accurate, thorough, and professional manner.
  • Attend mandatory staff meetings and other assigned meetings.
  • Operate a personal vehicle to transport clients or perform other work-related duties.
  • Participate in or oversee data collection and use data to improve outcomes, practices, and service delivery.
  • Identify solutions that improve stakeholder satisfaction.
  • Consistently implement independent living plans to help clients become more independent.
  • Observe, record, and report client conditions and behavior to assess progress toward service-agreement goals and outcomes.
  • Follow rules for client service documentation, including medication logs, incident reports, and progress notes.
  • Understand and protect client rights, promptly reporting violations.
  • Follow the Employee Handbook and Damar operational policies and procedures.
  • Help ensure the agency meets quality improvement, evaluation, and reporting requirements.
  • Prioritize duties in line with organizational objectives and growth.
  • Complete and update mandatory training and licensure-related items on time.
  • Maintain accurate and legible documentation.
  • Use data to track outcomes and support agency initiatives and goals.
  • Use materials, equipment, and staff effectively and efficiently.
  • Provide activities and services sensitively and respectfully toward clients’ cultural and ethnic diversity.
  • Work courteously and respectfully with clients, families, professionals, and the community to support experiential learning.
  • Take ownership of Damar facilities and assigned work areas.
  • Act as a good steward of Damar and client finances.
  • Respect the culture, diversity, and rights of clients, their families, and the community.
  • Respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies.
  • Maintain regular and acceptable attendance.

Benefits

  • Eligible for the Damar Advantage, including discounts at Damar Health Services and Damar Pharmacy.
  • Comprehensive training in verbal intervention and physical management techniques.
  • Medical, dental, and vision insurance options.
  • Up to $3,000 per year in tuition assistance.
  • 401(k) plan participation.
  • Company-provided life insurance and additional voluntary life insurance options.
  • Short-term and long-term disability insurance options.
  • Paid holidays.
  • Paid time off (PTO).
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