Program Manager, Expert

Pacific Gas And Electric Company•Oakland, CA

4d•$129,000 - $207,000•Hybrid

About The Position

Manages aspects of program implementation and operations. Ensures program is operating effectively. Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Requirements

Bachelor degree or equivalent experience in business.
Eight(8) years of related experience or equivalent related experience

Nice To Haves

Master’s degree.
PMP Certification.
Ability to understand the business to help drive strategic decision-making and recommend operational improvements.
Ability to lead the most significant, most complex projects across the line of business supported (i.e., Customer Care, Human Resources, etc.).
Deep knowledge and expertise of business and or industry drivers.
Ability to lead large and complex projects working with cross-functional teams.
Ability to create compelling business cases based on complex business environments and inputs.

Responsibilities

Managing relationship with and providing direction to vendor(s)
Developing and monitoring budgets and forecasts
Developing, measuring and reporting on success of the program
Partnering with the Marketing organization, vendors and external partners to develop and implement strategies to reach appropriate customer audience at the appropriate time
Identifying and maintaining strong working relationships with all strategic programs and partners
Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators.
Identifying stakeholders and communicate within and outside of PG&E
Developing and/or implementing policies and procedures
Identifying new partners, technologies, and delivery channels
Applies broad expertise and advanced knowledge to wide-ranging issues. May act as a team leader and provide direction to less experienced employees. Works with Directors and Managers across functions to influence decisions.
Communicate complex ideas to diverse audiences using a variety of media. Integrates industry knowledge related to data into everyday business practices and decision making.
Provides others with guidance around complex industry regulatory and compliance environment and considerations.
Creates new and complex data models to facilitate business decisions. Provides direction on overall program. Performs in-depth quality assurance final reviews and contract drafts.
Develops new or revises existing scopes of work to ensure compliance standards and deliverables are established.