Program Manager, Enterprise Technology

The New York Times•New York, NY

3d•$123,000 - $150,000•Hybrid

About The Position

The New York Times is seeking a Program Manager to help lead and evolve the foundational technology that powers how work gets done across the company. Enterprise Technology is responsible for the core platforms, infrastructure, and tools that support our people and business operations — from HR and Finance to the newsroom and beyond. You will partner with leaders across Technology, Cybersecurity, and the business to create solutions that enable our mission of independent journalism.

Requirements

5+ years experience managing technical projects including multiple simultaneous projects of different sizes and impacts
Experience with Agile and waterfall development practices and specifically with Jira and other project management tools
Comfortable managing large meetings and keeping a group on topic
Translate technical concepts to non-technical partners

Nice To Haves

Experience in a production facility or with industrial projects
Led projects that have organization-wide impact; scaled change management, stakeholder communications, trainings, or other related activities

Responsibilities

Partner with stakeholders, team members, and leadership to manage a complex mix of projects from initiation to closedown.
Prioritize competing interests.
Ensure teams understand expectations for the project.
Run meetings and outline takeaways and assigned tasks.
Develop summary status reports for leadership at an appropriate granularity.
Be able to speak to a reasonable technical depth regarding project work, not as an expert, but as a facilitator.
Identify areas on the project where it's possible to contribute more directly to outcomes, such as performing initial testing of new systems, drafting documentation, evaluating user requests during launch, or generating process flow diagrams.
Help develop relationships among the team and their stakeholders.
Work with other departments outside of Enterprise Tech.
Understand the differing needs of groups of stakeholders and advocate for them.
Identify risks and issues of understanding brought by others.
Determine with the project team what parties need informing, develop mitigation plans, and track problems until complete resolution.
Identify areas of opportunity for improvement, pain points, or other challenges within Enterprise Tech.
Propose potential solutions.
Perform closing ceremonies like retrospectives to highlight areas to improve on.
Create project metrics that reflect the picture of status.
Derive milestones from a work breakdown and work with teams to provide estimates on completion.
Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.