Principal Technical Program Manager, Enterprise Technology
About The Position
Crunchyroll is seeking a Principal Technical Program Manager, Enterprise Technology to join their team. This role will report to the Director of Enterprise Technology Operations and will collaborate closely with Engineering teams and other business units to support key initiatives, with a focus on the Digital Supply Chain. The Principal TPM will be responsible for organizing, planning, and tracking technical projects, driving daily technical execution, translating business needs into technical requirements, and partnering with engineering leads on architecture and roadmaps. The role also involves identifying dependencies, managing risks, facilitating Agile ceremonies, creating documentation, and serving as a liaison between teams. The position is based in Dallas, with an in-office requirement on Tuesdays, Wednesdays, and Thursdays.
Requirements
- 15+ years of experience within software development managing complex, technical programs in content/media, digital platforms, or SaaS.
- Bachelor's Degree in Computer Science, Engineering, or a related field.
- Fluent with tools like Jira, Confluence, Lucid, and/or Smartsheets.
- Technical foundation—comfortable in conversations about APIs, content pipelines and cloud architecture.
- Background in software development processes and Agile SDLC.
- Understand business needs, priorities and can track execution towards deliveries; identifying options and trade-offs effectively as needed.
- Experience coordinating UAT sessions and executing release/launch planning.
- Managed large initiatives involving Engineering, Product, and Operations.
- Can convey technical information to non-technical audiences.
- Communicate with clarity and confidence, navigating between executive updates and Engineering stand-ups with ease.
- Experience managing projects specifically related to digital supply chain, including media asset management, content and metadata workflow, financial systems and/or other enterprise technologies.
Nice To Haves
- Experience in or managing projects related to streaming.
Responsibilities
- Organize, plan, and track ongoing technical projects and critical initiatives for the Enterprise Technology team, with a specific focus on Digital Supply Chain.
- Drive daily technical execution across engineering teams, ensuring progress against design milestones, system readiness, and delivery timelines.
- Translate high-level business needs into technically feasible and prioritized requirements. Ensure every initiative has clear technical definitions and delivery criteria.
- Partner with engineering leads to understand technical architecture and align roadmaps with execution plans. Drive consistent decision-making by clarifying trade-offs and validating technical feasibility throughout the program lifecycle.
- Identify cross team dependencies, blockers, manage risks, and proactively clear paths to execution without waiting for direction.
- Facilitate Agile ceremonies (Backlog grooming, Sprint planning, Daily standup, Retrospectives, Demos, UAT coordination), where applicable, to lead team accountability, transparency, and continuous improvement.
- Keep partners aligned through direct and transparent communication.
- Create functional and technical documentation, including process flows, APIs, and integration specs to ensure long-term maintainability and clarity.
- Lead daily progress of projects and initiatives with regard to meetings, schedule, scope, and reporting.
- Serve as a key liaison to facilitate planning and collaboration between teams, align on goals, identify dependencies, mitigate risks, and communicate regular updates to all team members to ensure clarity and alignment.
Benefits
- Great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance
- Some of our offices are pet friendly!
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What This Job Offers
Job Type
Full-time
Career Level
Principal
