Program Manager - Enterprise Learning - Work at Home

Bon Secours Mercy Health
•$36 - $50•Remote

About The Position

Provides enterprise-level leadership for the design, governance, execution, and continuous improvement of enterprise learning programs and infrastructure. Ensures alignment of learning initiatives with organizational priorities, regulatory and compliance requirements, and workforce capability needs. Partners with cross-functional stakeholders to deliver scalable, effective, and compliant learning solutions across the organization.

Requirements

  • Bachelors degree in communications, education, human resource management, or closely related field (required)
  • 5 years’ experience in learning, education, or human resources (required)
  • Instructional design
  • Adult Learning Theory
  • Project management
  • Research
  • Analytical thinking
  • Writing skills
  • Oral comprehension
  • Learning technology
  • Workday Learning
  • Virtual classrooms
  • Service orientation
  • Strategic thinking
  • Active listening
  • Problem solving
  • Critical thinking
  • Organized
  • Persuasion
  • Time management

Nice To Haves

  • Masters degree in communications, education, human resource management, or closely related field (preferred)
  • ATD Training and Facilitation certificate or BSMH Virtual Facilitation Skills Certificate within 6 months of hire (preferred)

Responsibilities

  • Leads the execution and lifecycle management of enterprise learning programs, including intake, design, deployment, and evaluation, ensuring alignment with organizational priorities and workforce capability needs.
  • Serves as program owner for designated learning initiatives, accountable for scope, quality, sustainability, and continuous improvement.
  • Partners with senior stakeholders across clinical, operational, HR, compliance, legal, and functional teams to translate business and regulatory requirements into scalable learning solutions.
  • Supports governance processes and forums, including intake prioritization, decision-making, and alignment with enterprise standards and capacity.
  • Contributes to curriculum and program design, including development and delivery of learning solutions, facilitation approaches, and learner experience.
  • Applies learning transfer and effectiveness principles to support engagement, application, and sustained behavior change.
  • Partners with learning technology, LMS, reporting, and digital teams to support content deployment, learner targeting, system functionality, and user experience.
  • Supports coordination and execution of enterprise learning cycles, including mandatory training and large-scale program rollouts, ensuring accuracy, consistency, and compliance.
  • Monitors program metrics and learning data, partnering with analytics teams to evaluate effectiveness, compliance, and outcomes, and identify improvement opportunities.
  • Leads or supports cross-functional initiatives, pilots, and enhancements, managing timelines, stakeholders, risks, and deliverables.
  • Partners with communications and stakeholder groups to develop and execute communication strategies that drive awareness, engagement, and adoption of learning programs.
  • Conducts research and applies emerging learning practices, tools, and methodologies to enhance program effectiveness, scalability, and learner experience.

Benefits

  • Competitive pay
  • incentives
  • referral bonuses
  • 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage
  • HSA/FSA options
  • life insurances
  • mental health resources and discounts
  • Paid time off
  • parental and FMLA leave
  • short- and long-term disability
  • backup care for children and elders
  • Tuition assistance
  • professional development and continuing education support
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