Program Manager - EDC

City of Arlington

1d•Onsite

About The Position

Under general supervision, the Program Manager (EDC) leads the creation, coordination, marketing, implementation, and performance tracking of Economic Development programs in workforce, business development, entrepreneurship, and innovation, driving City growth by retaining and attracting business headquarters, corporate offices, and emerging industries. This role provides highly responsible and complex administrative support to the AEDC Executive Director. The Program Manager implements economic development strategy and programs with cross-functional support under the direction of the Assistant Executive Director and Arlington Economic Development Corporation (AEDC) management team and serves as a project manager. The role involves preparing informational reports and presentations for targeted audiences and coordinating marketing efforts with the City’s Office of Economic Development Services, Office of Strategic Initiatives, and Office of Communications. The Program Manager assists the Assistant Executive Director and AEDC management team in the management of the incentive process, business retention and expansion, and business recruitment. This position maintains databases of existing businesses, preferred business sites and prospects. The role works with consultants and citizen groups to develop and implement short-term and long-term economic development objectives and programs. It also helps develop, coordinate, and implement strategies and programs to promote the City of Arlington to outside businesses. Additionally, the Program Manager helps develop contracts between the City, private developers, and other governmental entities in major, high profile redevelopment projects, such as mixed-use development, corporate relocations, and office/industrial developments.

Requirements

Knowledge of office and administrative practices and procedures.
Skill in using PC Software including current Microsoft Office Suite of applications.
Skill with organization and attention to detail.
Ability to work independently while exercising discretion and sound judgment in alignment with organizational policies.
Ability to prioritize deadlines and tasks while working within a set schedule.
Ability to learn new systems and procedures quickly and adapt to changing operational needs.
Ability to plan, organize, and evaluate initiatives in collaboration with internal and external stakeholders to achieve measurable outcomes and continuous improvement.
Ability to deliver exceptional customer service and perform core operations with reliability, accuracy, and accountability.
Ability to foster and support diversity, equity, and inclusion in both workplace practices and community engagement.
Ability to build and maintain positive, effective relationships with community members, stakeholders, and partner organizations.
Ability to uphold and model the highest standards of professionalism, ethics, and integrity in all actions and decisions.
Ability to embrace and promote the City’s mission of “Working Together to Make Arlington Better” through collaborative, community-focused service.
Ability to perform a variety of physical tasks including filing, pulling, seeing, sorting, squatting, standing, stooping, twisting, typing, walking, and writing.
Ability to operate standard office equipment such as a PC, telephone, calculator, scanner, and copier.
Ability to understand and perform mathematical calculations involving fractions, percentages, and decimals.
Ability to operate a motor vehicle safely with the general public in all conditions.
Bachelor's degree from an accredited college or university with major coursework in public or business administration, economic development, urban planning, or in a closely related field.
Minimum of three (3) years of professional level experience in managing projects and programs in economic development, entrepreneurship, business development, commercial development, public and/or private finance, or workforce development.
Or an equivalent combination of education and experience.
Must have a valid Class C Texas Driver License.

Nice To Haves

Experience across the public sector, including local government, state agencies, and nonprofit organizations.
Knowledge of CRM Software programs (HubSpot, Salesforce, etc.).
Completion of the Basic Economic Development Course (BEDC) or other relevant professional development courses, such as those offered by the International Economic Development Council (IEDC) or the University of Oklahoma's Economic Development Institute (OUEDI).

Responsibilities

Leads the creation, coordination, marketing, implementation, and performance tracking of Economic Development programs in workforce, business development, entrepreneurship, and innovation.
Drives City growth by retaining and attracting business headquarters, corporate offices, and emerging industries.
Provides highly responsible and complex administrative support to the AEDC Executive Director.
Implements economic development strategy and programs with cross-functional support.
Serves as project manager for economic development initiatives.
Prepares informational reports and presentations for targeted audiences.
Coordinates marketing efforts with relevant City offices.
Assists in the management of the incentive process, business retention and expansion, and business recruitment.
Maintains databases of existing businesses, preferred business sites and prospects.
Works with consultants and citizen groups to develop and implement economic development objectives and programs.
Develops, coordinates, and implements strategies and programs to promote the City of Arlington to outside businesses.
Develops contracts between the City, private developers, and other governmental entities in major redevelopment projects.
Acts as Corporation representative to other city departments, City Manager's Office, elected officials, and outside agencies.
Explains, justifies, and defends programs, policies, and activities.
Responds to the AEDC Board of Directors, City management and the Mayor and Council regarding economic development and redevelopment projects.
Coordinates assigned activities with other city departments and outside agencies.
Develops and manages programs to assist new and expanding businesses in obtaining financing and to provide financial incentives.
Performs other additional duties not listed in this description that are in alignment with the scope of essential job functions.