PROGRAM MANAGER, DRC

The GEO Group•Vineland, NJ

2d•Hybrid

About The Position

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Requirements

Working knowledge of criminal justice system and court procedures.
Understanding of criminal justice market and customers.
Strong oral and written communication skills with internal and external contacts at all levels.
Good presentation, public speaking and facilitation skills.
Good organizational skills with the ability to handle multiple tasks and prioritize appropriately.
Attention to detail.
Problem solving and analytical ability.
Conflict resolution and de-escalation skills.
Good interpersonal skills.
Good supervisory skills.
Ability to perform basic financial management and budgeting.
Basic computer skills.
Marketing skills.
Ability to work with diverse clients and staff.
Leadership skills
Bachelor’s Degree in Human Services, Psychology, Criminal Justice or related field.
Two to three (2-3) years experience in criminal justice or case management.
Current Drivers License and the ability to safely operate a motor vehicle required for travel to local Field Services offices.

Nice To Haves

Master’s Degree preferred.
One (1) year supervisory experience preferred.

Responsibilities

Manages and directs all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for a reentry or supervision office or group of offices using principles of the “What Works” system.
Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers.
Delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations.
Develops and implements strategies to enable the office, or offices, to achieve operational and financial objectives.
Monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency.
Manages all revenue and expenses for an office or group of offices. Monitors, analyzes and reports on financial outcomes.
Participates in the financial planning process. Communicates the plan to staff for implementation.
Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction.
May provide direct participant services and/or carry a participant caseload utilizing evidence-based practices
Responsible for staying up to date on the latest research around what works to reduce recidivism with justice involved individuals.
Identifies potential customers, influencers and decision makers in the community in order to build relationships, raise level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new customers/business.
Performs other duties as assigned.