Program Manager Donor Engagement - Foundation Liaison
About The Position
Under the general supervision of the Chief Philanthropy Officer, the Program Manager is responsible for the donor engagement program focused on patient relations. The program is designed to develop and sustain positive relationships with donors and trustees and steward donors at the foundations. In coordination with the Foundation, the Program Manager develops and administers the program, including resource management and related budget and project management responsibilities. The Program Manager serves as a patient advocate and liaison between patients and the medical center, supporting donor needs related to medical-care guidance, access, shared understanding of terms and processes, and access to allied hospital departments and physician offices. This role does not affect the speed, type, or level of medical care provided; all patients receive the same high-quality medical care. The role also leads development and execution of project plans for Major Gift Officers, including annual giving programs and moves management. The Program Manager serves as liaison for the Southern California regional donor engagement team through local project management, documentation and reporting, meeting coordination, donor database work, and other support as needed. The position requires accessibility and willingness to work an on-call, variable schedule, with availability to travel to the hospital or donor home or business locations as needed during assigned days, evenings, nights, weekends, or holidays.
Requirements
- Bachelor's degree in a health-related field, preferred, or equivalent education and experience.
- Five years of program management, similar project management, or leadership experience.
- Some fundraising and/or healthcare experience.
- Must be accessible and willing to work on-call and variable schedules, including assigned days, evenings, nights, weekends, or holidays.
- Must be available to travel to the hospital or donor home or business locations as needed.
Nice To Haves
- Seven years of fundraising and/or healthcare experience.
- Bachelor's degree in a health-related field.
Responsibilities
- Develop and administer the donor engagement and patient relations program in coordination with the Foundation.
- Develop and sustain positive relationships with donors and trustees and steward foundation donors.
- Manage program resources and related budgets and projects.
- Advocate for patients and act as a liaison between patients and the medical center, supporting donor needs related to medical-care guidance, access, understanding of terms and processes, and access to hospital departments and physician offices.
- Lead development and execution of project plans for Major Gift Officers, including annual giving programs and moves management.
- Liaise with the Southern California regional donor engagement team through local project management, documentation and reporting, meeting coordination, donor database work, and additional support as needed.
- Be available on an on-call and variable schedule and travel to the hospital or donor home or business locations as needed.
Benefits
- Best-in-class benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
