Program Manager Director

Brown and Caldwell•Seattle, WA

4d•$144,000 - $236,000•Hybrid

About The Position

Brown and Caldwell (BC) is a pioneer and recognized industry leader in wastewater, drinking water, water resources, stormwater, infrastructure, environmental planning and permitting, and program management. BC serves both municipal and private sector clients throughout the US. BC is seeking a Program Management Director to help lead large, high-profile capital programs nationwide. This is a great opportunity to help our trusted clients deliver transformational solutions to meet the needs of their communities. This is a full-time opportunity focused on supporting strategic pursuits and program delivery in major cities throughout the U.S. As a Program Management Director, you will oversee the daily operations and direction of programs or large, major projects. The ideal candidate will have a proven track record of successfully delivering large and complex capital projects with investments exceeding $1 billion. You will be responsible for addressing complex issues while managing capital planning, design, engineering, and construction phases.

Requirements

Plans and directs large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits
Provides program leadership and oversight of project delivery managers, program professionals, construction managers, and subconsultants for water and wastewater programs
Communicates effectively and demonstrates leadership by fostering trust, collaboration, and commitment among all parties involved
Interacts with client senior leaders and important stakeholders such as government leaders and public officials
Develops high-value client relationships while representing BC
Supports the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability
Facilitates program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation
Assures that program risks are adequately managed for the benefit of the client and BC
Participates in program initiation activities that assure successful program startup and sustained implementation
Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.
Ability to lead cross-functional and integrated teams, communicate with program stakeholders, and skilled in navigating higher-level conflicts.
Expert in program management and leading more challenging and larger project assignments on time and budget.
Proven skills in program delivery lifecycle management phases, processes, and activities.
Deep understanding of the industry and our clients.
Advanced program controls, strong business and commercial acumen, and performance monitoring and reporting.
Expert in program planning and initiation, change management, risk management, and quality management.
Typically, a minimum of 15 years of related work experience in project management, program management or related field.
Proven experience in successfully planning, delivering and executing small and medium programs.
Proven experience in developing and implementing a successful sales technique strategy.
A bachelor’s degree in engineering, construction, business management or related field or equivalent experience is required.
Program management certification or required to obtain in 6 months

Nice To Haves

A Bachelor of Science degree in engineering, business, or construction management is preferred
At least 15+ years of program experience with Water and Wastewater programs, including a minimum of 3 years in a program leadership role.
Professional Engineering license preferred
Experience in key program management areas such as program delivery, strategy development, benefits management, stakeholder engagement, governance, and change management
Familiarity with various project delivery methods, including Progressive Design Build (PDB), Construction Manager at Risk (CMAR), and Design-Bid-Build (DBB)
Strong communication skills, with the ability to engage effectively, listen, and interact diplomatically with staff and clients at all organizational levels
Proven experience in client service engagement and business development
Capability to convey ideas and concepts visually and in writing
A self-starter with a results-oriented mindset, able to work effectively under tight deadlines
Ability to prioritize client needs while managing multiple, internal team demands.
Exceptional written and verbal communication skills

Responsibilities

Responsible for managing small or medium size programs (estimated total capital investment size between $100 M and $500 M).
Ensure program goals and planned benefits align with program strategic and operational goals.
Lead the program team, manage program resources, and responsible for developing strategy and roadmap for achieving program objectives.
Support the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability.
Lead decision-making guidance, roles, responsibilities, and processes to ensure that the program is managed effectively and in alignment with organizational policies.
Recommend the best solutions to meet client needs and objectives.
Implement financial controls, schedule management, risk management, quality assurance, and performance measurement.
Change management leadership in identifying deviations from the plan, implementing corrective actions, and ensuring that the program remains aligned with its objectives.
Monitor program performance to determine efficiency and determine areas for improvement.
High value engagements with client senior leaders and important program stakeholders such as government leaders and public officials.
Flexibility to adapt and execute various additional assignments based on evolving needs.