Director, Technical Program Manager

Capital One • McLean, VA

1d

About The Position

The Director of Technical Program Management leads programs that deliver critical business goals and build large-scale products and platforms to improve Capital One customers’ experiences. The role also helps expand and mature the TPM discipline by applying industry knowledge and experience to demonstrate the value of effective technical program management.

The Director contributes to TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios. The role drives program roadmaps aligned to business objectives, definitions of done, technical solutions, and dependency sequencing; leads cross-platform technical investment planning and architectural alignment; and acts as an executive-level escalation point for program risks. The Director influences technology leaders to make data-driven tradeoffs among speed, cost, and resiliency, and ensures measurable platform outcomes and delivery accountability across multiple engineering teams.

The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One provides a comprehensive benefits offering; eligibility varies by employment status and management level. Capital One will not sponsor new employment authorization or provide immigration-related support for this position.

Requirements

• Bachelor’s degree in a technical field.
• At least 7 years of experience managing technical programs.
• Exceptional communication and influence skills, including the ability to engage deeply with technical teams and translate implications into business narratives that persuade senior leadership.

Nice To Haves

• 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA).
• 3+ years of experience building distributed systems and highly available services using cloud computing services, preferably AWS.
• 3+ years of experience building highly scalable products and platforms.
• 3+ years of experience with Agile delivery.
• 3+ years of experience delivering large and complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems and solutions within a highly regulated environment.
• MBA or master’s degree in a related technical field, such as Computer Science or Software Engineering.
• PMP, Lean, Agile, or Six Sigma certification.
• 3+ years of people management experience or experience influencing an organization as an individual contributor.
• Experience driving platform standardization across multiple product portfolios or lines of business.
• Track record of building TPM maturity—including operating models, career frameworks, and metrics—at scale within engineering organizations.

Responsibilities

• Contribute to the organization’s TPM and delivery strategy by establishing operating mechanisms, maturity models, and tooling that scale across portfolios.
• Drive development of and alignment on program roadmaps anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies.
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse.
• Serve as an executive-level escalation point for program risks and influence technology leaders to make data-driven tradeoffs between speed, cost, and resiliency.
• Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity, and ensure delivery accountability across multiple engineering teams.
• Help expand the TPM discipline by using industry knowledge and experience to teach the organization what effective TPM can achieve.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director