Program Manager, Corporate Investigations and Internal Control

Sephora•San Francisco, CA

4d•$131,000 - $151,000•Hybrid

About The Position

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Ready for a career glow up? As Program Manager, Corporate Investigations and Internal Control, you'll be leading critical initiatives across Corporate Investigations, Forensic Analysis, Internal Audit, and Internal Control. The work you do will impact beauty, as you design and manage dashboards that deliver actionable insights and strengthen risk oversight. You'll be part of a team that's united in beauty, supported by those who are equally passionate about enhancing risk management, governance, and control processes. Reporting directly to the VP, Internal Audit & Control, you will act as a strategic partner in driving business and financial objectives by applying a disciplined, data-driven approach to enhance risk management, governance, and control processes in a fast-paced, evolving environment. This role requires deep subject-matter expertise, a proactive approach to introducing innovative ideas, and a commitment to staying current on leading practices, emerging technologies, and new investigative tools and opportunities.

Requirements

7+ years of experience in Corporate investigations, internal/external audit, forensic analysis, finance, or controlling (ideally in audit/consulting firms or large companies).
Bachelor's degree in Accounting, Finance, or a related field.
Certified Fraud Examiner (CFE) required.
Demonstrated experience in designing and leading investigations, forensic analysis, internal audits, and ad-hoc projects, with the ability to develop, facilitate, and implement strategic investigation plans, frameworks, tools, and templates that support a scalable, best-in-class investigations program.
Proven knowledge of auditing standards and procedures, laws, rules, and regulations.
Advanced experience with Excel and data analytics tools and a passion for leveraging AI to enhance internal controls and investigations.
Strong accounting and financial skills are also essential.
Experience in building, editing, and maintaining PowerBI dashboards, serving as the primary point of contact for the Internal Control team on all dashboard-related needs.
Ability to strategically organize complex investigations, including identifying, collecting, and analyzing evidence, conducting interviews, and writing reports.
Ability to convey complex concepts clearly and deliver presentations to diverse audiences.
Project management, time management, and multi-tasking are essential skills.
Ability to track, measure, and communicate the impact of investigations and control improvements to leadership.
Collaborative and approachable, with strong interpersonal skills to build trust and influence across cross-functional teams in a friendly, inclusive culture.
Results-driven, intellectually curious, and a self-starter requiring minimal supervision, with an enthusiastic, driven work ethic.
Proven ability to operate effectively in a dynamic, evolving environment that resembles a startup more than a mature organization.
You thrive in fast-paced projects where priorities can shift, demonstrating adaptability and resourcefulness in the face of ambiguity and unknowns.
Willingness to roll up your sleeves and tackle challenges hands-on, even when resources or data are incomplete.
Enjoy tackling complex challenges with limited information and proactively seek creative solutions.

Responsibilities

Own and continuously enhance the corporate investigations program by creating, implementing, and maintaining investigation frameworks, tools, templates, and methodologies that promote consistency, efficiency, and high-quality case management.
Design and lead operational audits from end to end ensuring the scope and approach is aligned with Internal Audit leadership.
Develop and maintain interactive dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams.
Engage with business partners to proactively provide advisory guidance on risks and controls for new projects, programs, or initiatives.
Write clear, concise investigation reports suitable for distribution to management and E&C teams.
Plan and execute investigations including, but not limited to, corporate fraud, conflicts of interest, misuse of company assets and other violations of company policies and/or laws.
Review documents, records, reports, and policies/procedures to prepare an investigation plan.
Use OSINT to assist in solving cases and identify irregularities.
Interview employees at all levels of the organization regarding complex and sensitive matters.
Adhere to SLA best practices by prioritizing tasks, collaborating early, and leveraging templates to ensure investigations are closed within two weeks.
Bring forward innovative ideas, external best practices, and evaluate emerging tools and opportunities to strengthen investigative capabilities and program effectiveness.
Identify loopholes and recommend risk aversion measures and cost savings.
Prepare and present reports that reflect audit results clearly laying out findings and recommendations.
Conduct follow-up audits to monitor management’s interventions.
Serve as a key champion for the implementation and integration of AI technologies across the Internal Control department, identifying opportunities to leverage AI for enhanced risk detection, process automation, report development, and continuous improvement.
Use such data to analyze transactions, identify trends, risks, and controls required.
Work with IT and stakeholders to determine new data feeds and reports that could be used in investigations, forensic analysis, and fraud monitoring.
Continuous engagement with stakeholders at all levels to understand the ongoing risks within the business and support business partners to address in a timely manner.
Undertake special projects, ad-hoc audits, projects reviews, or similar upon request depending on needs within the Internal Audit and Control department.
Identify value-added recommendations to improve processes and internal controls following investigations.
Continue to follow up with business partners on action plans after the investigation is closed.
Assist in the follow-up of action plans from operational audits, ensuring timely closure and a review of supporting documentation.
Prepare and assist with LVMH internal audits and/or external audits and follow up on the implementation of their recommendations post-audit.
Perform a select number of store audits annually utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of North America travel per year).

Benefits

medical, dental, and vision coverage
disability and life insurance
401k with 4% match
FSA and HSA programs
Student Debt Retirement plan
PTO
flexibility
protected leave
access to training, development, and tuition reimbursement
30% discount on all merchandise/services
opportunities for free product or “gratis”
flash sale discounts on LVMH brand products
free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse
volunteer and donation matching