Program Manager, Commercial Readiness

Everpure•Santa Clara, CA

1d•Onsite

About The Position

As the Commercial Readiness Program Manager, you will be the architect and pilot of a new governance model designed to ensure every Everpure product is optimized for market success from inception to end-of-life. You will lead the Commercial Readiness Board (CRB), serving as the vital link between Product, Finance, IT, and Sales to guarantee that our innovations are commercially, operationally, and financially "launch-ready." Your mission is to eliminate friction in the quote-to-cash process, ensuring that when we hit "go," our systems, tax structures, and support models are perfectly aligned to capture revenue and delight customers.

Requirements

Extensive experience leading complex, cross-functional programs in B2B technology, specifically within commercial operations, product operations, or quote-to-cash environments.
Deep understanding of product lifecycle management (PLM) and hands-on experience in at least two critical domains: product launches, CPQ configuration, subscription/revenue management, or ERP fulfillment.
Mastery in driving consensus and accountability among senior stakeholders in Finance, Tax, IT, and Product, with the ability to lead high-stakes Go/No-Go forums without direct authority.
Adeptness at using data to tell a story, with the ability to define KPIs, build dashboards, and translate complex technical or financial hurdles into actionable program milestones.
Excellence in simplifying complex commercial concepts into clear, professional artifacts and executive summaries that drive organizational alignment.

Responsibilities

Architect and Lead Governance: Design and operationalize the end-to-end Commercial Readiness gate process, transforming early-stage product definitions into commercially complete offerings by enforcing rigorous entry/exit criteria across the product lifecycle.
Facilitate the Commercial Readiness Board: Orchestrate cross-functional Go/No-Go decisions, ensuring that pricing, billing, revenue recognition, and tax requirements are fully validated before any global launch.
Standardize Operational Excellence: Define "levels of commercial change" to streamline engagement models and partner with Business Systems Analysts to translate commercial needs into seamless technical requirements within our CPQ, ERP, and billing ecosystems.
Drive Data-Informed Decisions: Establish and maintain a KPI dashboard to measure program impact—tracking speed-to-market, SKU defect rates, and revenue-at-risk—providing executive leadership with transparent insights into the health of our launch pipeline.
Champion Change Management: Embed commercial readiness into the organizational DNA by developing playbooks, training modules, and templates that empower Product Managers and functional teams to design for transactability.