Program Manager - Clubhouse Program

Pacific Health Group•San Diego, CA

3d•$75,000 - $85,000•Onsite

About The Position

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services, particularly through our programs. If you are passionate about making a difference and have the skills to lead in this dynamic environment, we invite you to join our team. The Clubhouse Program is a community-based model designed to support recovery and empower individuals living with serious mental illness (SMI). Rooted in the philosophy that “community is therapy,” the Clubhouse operates on a “work-ordered day” where members and staff work side-by-side to manage operations, build skills, and support each other in achieving meaningful life goals. The program provides opportunities for employment, education, skill development, social connection, and access to essential resources that promote independence and stability.

Requirements

Bachelor’s degree or higher in Social Work, Psychology, Anthropology, Public Health, or related field; OR equivalent combination of education and experience
Minimum 2 years of supervisory experience in a similar setting
Minimum 2 years of experience working with individuals living with serious mental health conditions
Strong understanding of evidence-based practices in mental health treatment
Strong leadership, communication, and interpersonal skills
Strong administrative and organizational skills with excellent time management
Must be proficient in technology, including documentation systems, reporting tools, and Microsoft Office
Knowledge of Diversity, Equity, and Inclusion principles and trauma-informed care
Valid California Driver’s License, reliable transportation, and current auto insurance

Nice To Haves

Experience with Medi-Cal reporting, behavioral health policies, and regulations preferred
Bilingual preferred but not required

Responsibilities

Lead day-to-day operations of the Clubhouse program
Work closely with members and staff in a collaborative, community-based environment
Oversee program performance, staffing, and compliance
Balance administrative leadership with hands-on program engagement
Build partnerships and maintain strong community presence
Provide leadership and vision aligned with the Clubhouse International Model
Foster a therapeutic, community-driven environment focused on collaboration and shared responsibility
Oversee all program components including Work-Ordered Day, employment, education, and social programming
Manage overall program operations including fiscal oversight, risk management, and quality assurance
Ensure compliance with Medi-Cal, contract requirements, and internal policies
Oversee data collection, reporting, and documentation accuracy
Maintain a safe, clean, and functional work environment
Supervise, coach, and develop staff to ensure high-quality service delivery
Lead hiring, onboarding, and retention efforts
Evaluate staff performance and promote professional growth
Ensure meaningful member participation across all program activities
Build and maintain relationships with employers, community partners, and advisory boards
Support Transitional Employment programming and employer partnerships
Participate in provider meetings and coordinated care efforts
Communicate regularly with contract stakeholders and representatives
Ensure services are delivered in alignment with Clubhouse standards and evidence-based practices
Promote a culture of respect, inclusion, and recovery
Support members in achieving vocational, social, and personal goals
Participate in occasional evening, weekend, or community events
Demonstrate cultural competence, trauma-informed care, and gender-responsive practices
Complete all required trainings in a timely manner (California-based Clubhouse training)
Perform other duties as assigned