Program Manager, Clinical Education

STERIS Corporation•Mentor, OH

23h•$79,688 - $101,000•Remote

About The Position

The Program Manager, Clinical Education, provides overall program management and execution for the clinical strategy of Healthcare HQ (HHQ). The role identifies and coordinates clinical content and strategy across projects and strategic initiatives while managing the operations of clinical solutions. The position partners closely across HHQ and STERIS Healthcare to support high standards of clinical education in HHQ content and consultation. The position oversees daily clinical-solutions operations supporting HHQ content, with a primary focus on the First Case channel and a secondary focus on the Beyond Clean channel. It manages clinical education programs and deliverables, including content creation, brand representation, delivery, documentation, continuing-education credentialing and accreditation, and measurement of program performance. The role also represents HHQ in partnerships with industry representatives, customers, and STERIS Healthcare, and serves as an industry thought leader. The role is remote. The posted pay range is $79,687.50–$101,000.00, and the position is eligible for bonus participation. The position is open until filled.

Requirements

Bachelor’s degree in communications, marketing, business, or a related field.
At least five years of relevant work experience.
At least five years supporting clinical education programs and training.
Proven track record managing continuing-education-credentialed programs.
Strong program management skills and willingness to take a hands-on role as needed.
Knowledge of establishing and implementing programs aligned with continuing education, including CE credits.
Professional communication, interpersonal, leadership, and influencing skills.
Ability to build relationships, trust, and credibility quickly at all organizational levels and foster partnerships with internal and external clinical resources while achieving operating objectives.
Ability to independently set priorities aligned with organizational goals and focus on high-priority opportunities.
Ability to develop new ideas and processes, encourage new approaches and risk-taking, and support best-practice initiatives.

Nice To Haves

RN, BSN, or CNOR qualification.
Experience within a medical device organization.

Responsibilities

Manage daily operations of clinical solutions supporting HHQ content, with a primary focus on the First Case channel and a secondary focus on the Beyond Clean channel.
Represent HHQ and partner with industry representatives, customers, and STERIS Healthcare to develop and support continuing education programs and activities.
Support the creation of clinical education content programs and prepare associated materials.
Lead, participate in, and collaborate with internal teams to optimize resources and support program objectives.
Meet with stakeholders to communicate project progress clearly and transparently.
Manage all aspects of clinical education programs and deliverables, including content creation, brand representation, and delivery.
Manage the creation and retention of clinical education deliverables and documentation.
Serve as a thought leader for programs, including content creation and consulting.
Coordinate with partners to design and launch programs.
Work with operations to prepare, submit, and track credentialing for new and existing continuing education programs.
Maintain relationships with industry and credentialing organizations to support compliance and accreditation.
Explore credentialing opportunities and implement strategies to expand accreditation for educational programs.
Evaluate educational initiatives using quantitative and qualitative methods.
Summarize findings in reports to support organizational decisions and make recommendations based on data analysis.
Collaborate on KPIs and provide regular reports on program success and improvement.
Develop evaluation methods to assess program strengths, identify improvement areas, and adjust programs as needed.