PROGRAM MANAGER CARE COORDINATION

UHS • Phoenix, AZ

1d

About The Position

The Inpatient & Outpatient Services departments are comprised of Clinicians (Social Workers/Therapists), nurses, psychiatrists, receptionists, Program Manager Care Coordination, and stepdown navigator. The program manager care coordination assists the inpatient and outpatient clinical team with coordination of care for patients that are inpatient or outpatient at Valley Hospital and Calvary Healing Center. This person promotes Outpatient Services across 5 locations in the Phoenix area, being the primary connection for our sober living partners and the patients participating in the program. The program manager care coordinator is responsible for having a thorough understanding of the Outpatient Programs and engaging effectively with the Inpatient Clinical Services department to promote Outpatient Programs. The program manager care coordination will engage with patients (inpatient & outpatient) daily to identify their needs and discuss how Outpatient Services &/or sober living will be beneficial for them. This person will manage the tracking and communication for care coordination between the facilities and the sober living environments which includes 150+ beds. This person advocates for the patient’s access to services during treatment team meetings, communication with outpatient teams, housing partners, and referrals. They are responsible for complying with UHS legal expectations related to housing scholarship applications, consent forms, and complying with AZ Department of health & Joint Commission/CARF regulations.

Requirements

• Bachelor's Degree from an accredited college or university in behavioral health, or related healthcare.
• Three (3) year of related experience, with knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.
• Successful completion of CPR Certification prior to hire.
• Handle with care.
• May be required to work overtime and flexible hours.

Nice To Haves

• Knowledge of psychiatric patient care techniques with understanding of mental illness.

Responsibilities

• Assists the inpatient and outpatient clinical team with coordination of care for patients that are inpatient or outpatient at Valley Hospital and Calvary Healing Center.
• Promotes Outpatient Services across 5 locations in the Phoenix area, being the primary connection for sober living partners and patients participating in the program.
• Has a thorough understanding of the Outpatient Programs and engages effectively with the Inpatient Clinical Services department to promote Outpatient Programs.
• Engages with patients (inpatient & outpatient) daily to identify their needs and discuss how Outpatient Services &/or sober living will be beneficial for them.
• Manages the tracking and communication for care coordination between the facilities and the sober living environments which includes 150+ beds.
• Advocates for the patient’s access to services during treatment team meetings, communication with outpatient teams, housing partners, and referrals.
• Complies with UHS legal expectations related to housing scholarship applications, consent forms, and complying with AZ Department of health & Joint Commission/CARF regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level