Program Manager - Business Demand Response
About The Position
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. We are looking for a talented individual to join our team as a Program Manager! The Program Manager of Business Demand Response will lead CLEAResult’s implementation of commercial and industrial Demand Response programs for a utility in Indianapolis. This role oversees all phases of program implementation, including cost management, program implementation, performance tracking, client/customer satisfaction, and strategic coordination. The Program Manager will serve as the primary contact for the utility client, lead program review sessions, and coordinate cross-functional teams to ensure successful delivery. Key responsibilities include program/team leadership, P&L oversight, KPI achievement, contract execution, customer satisfaction initiatives, and coordination with engineering, marketing, and operations teams.
Requirements
- 6+ years of project/program management experience, preferably in demand response or utility programs
- 2+ years of leadership and people management experience
- Excellent communication, client management, and leadership skills
- Advanced proficiency in Excel and Microsoft Office; working knowledge of data analysis tools
- Excellent written, reporting, and presentation skills
- Located within commutable distance from Indianapolis
Responsibilities
- Oversee all phases of client programs, including P&L reporting and KPI tracking
- Direct and coordinate cross-functional teams (engineering, marketing, software development)
- Develop strategies and tactics to ensure effective program performance relative to market opportunity, working closely with company functional groups
- Ensure program implementation aligns with regulatory requirements, market trends and customer needs
- Oversee customer satisfaction and engagement
- Support process improvements to enhance program delivery
- Ensure accurate reporting and data management
Benefits
- Medical, Dental, and Vision Insurance
- company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program
- Employee Assistance Program
- Access to on-demand training courses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
