Program Manager - Baseball

Sony•Atlanta, GA

3d•$109,907 - $127,000•Hybrid

About The Position

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). Join us on our mission to fill the world with emotion through the power of creativity and technology.

Requirements

optical player tracking software and theory
video review software and theory
Windows server hardware build, troubleshooting and hardware components and their applications
end-to-end process mapping and workflow design
project management, including planning for a range of system installations and calibrations within a set time scale, budget and staffing allowance
validation of system installations with camera hardware and fiber optic
communicating with clients to provide regular, accurate and transparent updates, ensuring that projects are on track for completion in a satisfactory manner
managing resources, including goal setting, career planning and effective scheduling for projects

Responsibilities

Lead a team that delivers faultless services to our customers; identifying areas to improve day to day operations and efficiencies.
Provide leadership and development to the team of Operations Managers, Leads and Coordinators on the ground, ensuring training is effective, and their needs are met.
Understanding, involvement and contribution towards budgeting and reviewing fiscal year finance sheets.
Understand our customer strategies and, with a comprehensive knowledge of our core technology, offer solutions to further add value to their sports alongside the Commercial Director.
Ensure technologies provided within the region are continually improving by working with the UK based Tech team.
Set staffing levels according to budget and support Operations Managers in logistics and scheduling.
Strategic oversight with a focus on planning for 12+ months ahead to include initial scheduling and resourcing decision making and communication together with the US Tracking Operations Team.
Identifying what is required across the whole department in order to match the Director of Operations strategic/growth directives and executing on what is required.
Keeping the long-term vision in mind when iteratively updating/refreshing and building out processes that pinpoint and improve department procedures. E.g. Black Box Reviews.
Identifying ways to increase profit by challenging existing models and reducing costs over the long-term contracts in an effort to ensure the department is working at full financial efficiency, whilst maintaining a holistic approach to department growth and functionality.
Leading the weekly Ops stand Up alongside Operations Director and Sport Operational Managers.
Leading by example, embodying the Hawk-Eye values and ensuring they remain central to decision making.