Program Manager, BaND, DC Infra Capacity Delivery

Amazon • Herndon, VA

29d • $74,200 - $129,800 • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented program manager to lead networking implementation projects, from initial concept through to establishing standardized processes that can be rolled out across our global facilities. You will lead programs alongside partner teams to define pilot projects, develop strategic plans, and create operational deployment procedures. You will coordinate with various leadership teams to establish requirements and timelines. Strong communication skills are essential, as you'll need to actively share project updates, ensure alignment with internal stakeholders, manage issue resolution, and deliver results in a fast-paced environment.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Responsibilities

• Collaborate with Brick and Network Deployment teams to create Weekly Business Review documents and lead cross-functional review sessions.
• Develop operational metrics and create visual representations (graphs, tables, dashboards) to present Key Performance Indicators.
• Build a deep functional knowledge of Data Center Networking operations and work with stakeholders to advance automation initiatives.
• Present program status and decision narratives to senior leadership, using your expertise to influence scalable solutions.
• Communicate effectively with cross-functional stakeholders both within and outside the organization. Monitor performance trends, identify risks/issues, escalate when necessary, remove obstacles (within your span of control), and develop mitigation strategies.
• Manage medium to high complexity projects and improve processes that have significant business impacts, contributing to enhanced quality, productivity, or customer experience.
• Collaborate with Data Center Networking TIPMs, Engineering, Infrastructure, Supply Chain, and other Program Management teams to identify, establish baselines, and deliver goals.
• Create and maintain team resources (e.g., Wiki pages), encourage team collaboration in developing guiding Tenets, and monitor progress towards Kingpin goals.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed