Program Manager - AWSome Awards, Professional Services

Amazon • Arlington, VA

8d • $55,600 - $107,100 • Onsite

About The Position

AWS Professional Services is seeking a detail-oriented, organized Program Manager to serve as the AWSome Awards Ambassador. This role supports promoting and managing the program within the organization and is essential to building a culture of gratitude that reaches every builder. In this hands-on role, you'll drive participation, review and shortlist nominees, and coordinate approval mechanisms with ProServe leadership. You'll work cross-functionally with the Recognition Team, HR, Communications, and ProServe leadership to ensure the program celebrates employee contributions meaningfully and maintains a consistent experience across the organization. The ideal candidate is passionate about employee recognition, thrives on operational details, and builds repeatable solutions that drive engagement and participation.

Requirements

• 2+ years of program or project management experience
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
• Experience in analyzing data to drive decisions

Nice To Haves

• Bachelor's degree or equivalent
• Experience delivering projects within scope, time, budget and quality
• Experience identifying and improving business processes
• Experience working with changing priorities and schedules
• Experience working with cross-functional teams
• Experience managing end-to-end event logistics

Responsibilities

• Champion the program. Promote AWSome Awards across ProServe, model recognition behaviors, and drive awareness and participation
• Review quarterly All-Star and annual Legend Award nominations, evaluating against criteria including completeness, breadth, depth, and scope of impact
• Prepare ranked shortlists with concise summaries and supporting rationale for leadership to make final selections
• Organize award presentations and coordinate timely, meaningful award ceremonies that celebrate team successes and maximize visibility
• Manage program communications and coordination, localize and amplify messages about AWSome Awards, provide program updates to ProServe leadership, and manage launch announcements, nomination reminders, and post-event recaps
• Track program metrics (nomination volume, participation rates, turnaround times) and surface insights to leadership for continuous improvement and adoption
• Identify process gaps and implement improvements that reduce manual effort, improve the nominee/winner experience, and scale across regions
• Drive feedback and continuous improvement. Share insights with the AWSome Awards Recognition team, participate in quarterly satisfaction surveys, and contribute to the ongoing evolution of the program
• Take on additional projects as assigned, bringing the same rigor and follow-through to each

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree