About The Position

The Program Manager Ambulatory Capacity is responsible for optimizing clinic access and scheduling capacity and providing analytical support to operations across ambulatory services. Working closely with executive leadership, clinical and administrative leaders, providers, and scheduling teams, the Program Manager analyzes template utilization, demand, and patient flow data to proactively remove barriers to care while maximizing provider productivity in line with strategic priorities. The role supports key operational goals and initiatives through the development and management of operational analytics, assessments, and partnerships with leaders across the organization.

Requirements

  • Bachelor's degree required.
  • Three years of experience in healthcare operations or analytics required.

Nice To Haves

  • Three years of experience in performance improvement preferred.
  • Three years of experience in ambulatory operations preferred.

Responsibilities

  • Optimize clinic access and scheduling capacity across ambulatory services.
  • Provide analytical support to ambulatory operations.
  • Analyze template utilization, demand, and patient flow data.
  • Proactively identify and remove barriers to care.
  • Support provider productivity in line with strategic priorities.
  • Develop and manage operational analytics and assessments.
  • Partner with leaders across the organization to support operational goals and initiatives.
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