Ambulatory Care Rep, Voorhees New Jersey - Fox Chase Cancer Center

Temple Health • Franklin Township, NJ

11d

About The Position

The Ambulatory Care Representative is responsible for patient access functions in all Ambulatory Care areas. Duties include patient check-in and check-out, registration activities, insurance verification, referral determinations, active account verification, and entering and verifying patient demographics. The role schedules new and follow-up appointments, laboratory and diagnostic services, and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists.

The position rotates assignments across all point-of-service areas within the department and requires learning and applying processes specific to each situation. All work must follow departmental and institutional protocols. The representative is accountable for assigned outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Requirements

• High school diploma or equivalent.
• Three years of experience in a related role; related experience in a fast-paced, professional customer service role may be considered in conjunction with healthcare experience.

Responsibilities

• Perform patient check-in and check-out in Ambulatory Care areas.
• Complete registration-related activities.
• Verify insurance and active accounts and determine referral requirements.
• Enter and verify patient demographic information.
• Schedule new and follow-up appointments, laboratory and diagnostic services, and chemotherapy treatment through direct patient interaction and electronic scheduling worklists.
• Rotate among point-of-service areas and apply the processes specific to each assignment.
• Complete work in accordance with departmental and institutional protocols.
• Carry out assigned outpatient functions under the direction of the Manager, Ambulatory Care Operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED