Program Manager 1 - West Village (New Haven)
About The Position
The Program Manager reports to the Program Director. Responsible for assisting the Program Director with daily program operations and quality assurance. Coordination and ongoing training with CAMIS/TCM/HMIS/core DMHAS training for the Case Managers, providing weekly, monthly, or quarterly reports according to agency and funder requirements. Provide direct supervision and leadership to the case managers. Monitor program census, admit new clients and assign cases. Organize and facilities case conferences with outside agencies as needed. Assist Program Director with the coordinating administrative meetings with funders for ongoing program review and evaluation of reports. This position requires on-call responsibility. Program Manager is on-call to support Case Managers while the not in the office. Working within Adult Services, the Program Manager 1 works on the Housing and Homeless Department Treatment care team to support clients’ recovery from mental illness, substance use, and homelessness.
Requirements
- Bachelor’s Degree with 2 years of relevant experience or Master’s Degree with 1 year of relevant experience
- Valid Connecticut Driver’s License
- Regular and predictable attendance is required
- Newly hired employees will be required to attend a two (2) day mandatory New Hire Orientation at our Roscommon office located in Middletown.
Responsibilities
- Assisting the Program Director with daily program operations and quality assurance.
- Coordination and ongoing training with CAMIS/TCM/HMIS/core DMHAS training for the Case Managers.
- Providing weekly, monthly, or quarterly reports according to agency and funder requirements.
- Provide direct supervision and leadership to the case managers.
- Monitor program census, admit new clients and assign cases.
- Organize and facilities case conferences with outside agencies as needed.
- Assist Program Director with the coordinating administrative meetings with funders for ongoing program review and evaluation of reports.
- On-call responsibility to support Case Managers when not in the office.
- Support clients’ recovery from mental illness, substance use, and homelessness.
Benefits
- Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment
- 403(b) retirement plan with employer matching contribution
- Company paid short and long term disability and life insurance with full time employment
- Paid time off (vacation, personal and sick) with full time employment
- 12 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
