Program Manager 1-B-LDH (Data and Reporting Manager)

State of Louisiana • Baton Rouge, LA

2d • Onsite

About The Position

Adult Protective Services (APS) is seeking a Data, Reporting, and Research Manager to lead data analysis, performance reporting, and research efforts supporting the protection of vulnerable adults across Louisiana. The role transforms complex data into actionable insights, guides program improvements, and supports decisions affecting individuals statewide.

The position manages APS data production, extraction, analysis, and reporting; develops performance and decision-support materials; and conducts analyses to support program planning and improvement. It uses SAS, Tableau, and other data systems to evaluate program performance and quality assurance outcomes. The role also directly supervises and provides technical guidance to the Program Monitor position, and collaborates with agency staff on quality improvement strategies and action plans.

The position is located at the Office of Aging and Adult Services headquarters in East Baton Rouge Parish. It may be filled as a probationary or promotional appointment.

Requirements

• Meet one of the stated minimum qualification pathways: seven years of experience in developing, managing, or evaluating health or social service programs, or in public health, public relations, social services, health services, health regulation, or administrative services; or six years of full-time work experience in any field plus four years of the specified relevant experience; or a bachelor’s degree plus four years of the specified relevant experience; or an advanced degree or Juris Doctorate plus three years of the specified relevant experience.
• For the experience-substitution pathway, each 30 semester hours from an accredited college or university counts as one year toward the six years of full-time work experience in any field, up to 120 semester hours and four years.
• Provide relevant, detailed experience and education information in the application; resumes are not accepted in lieu of completed education and experience sections.

Responsibilities

• Manage the production, extraction, analysis, and reporting of APS data to support program operations and agency decision-making.
• Develop reports, performance standards, targets, and decision-support materials for APS, OAAS, Medicaid, and LDH Executive Management.
• Identify reporting needs and develop data analyses and reporting measures aligned with agency priorities and operational goals.
• Develop and enhance analytical methods, reporting formats, quarterly and annual reports, and ad hoc analyses.
• Conduct demographic, performance, utilization, statistical, quantitative, and qualitative analyses to support program planning and performance improvement.
• Use SAS, Tableau, and other data systems to extract and analyze data, develop reports, and evaluate program performance and quality assurance outcomes.
• Provide direct supervision and technical guidance to the Program Monitor position.
• Collaborate with agency staff to develop and implement quality improvement strategies and action plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed