Project Management Officer Federal

SUNNY GLEN CHILDRENS HOME INC•Harlingen, TX
•Onsite

About The Position

The Program Management Officer (PMO) of Federal Programs provides oversight and management support to the Divisional Director of Federal Programs in regulatory compliance, data management, reporting, policy and procedure development, budget monitoring, and project coordination. The position supports federal program operations by monitoring performance, identifying compliance risks and trends, coordinating improvement initiatives, and ensuring accurate and timely reporting. The PMO works with program leadership to support compliance with applicable federal and state regulations, contractual requirements, accreditation standards, and Sunny Glen Children's Home policies and procedures. The position is based at Sunny Glen Children's Home's Corporate Office in Harlingen, Texas, and involves travel of up to 25%. It is full-time and exempt, with a day shift. The role requires bilingual English and Spanish proficiency, a bachelor's degree in a relevant field, eligibility for Licensed Child-Care Administrator (LCCA), at least five years of progressive relevant employment experience, supervisory experience, and at least two years of experience in regulatory compliance, quality assurance, auditing, or program monitoring. Candidates must be at least 21 years old and hold a valid Texas driver's license.

Requirements

  • Must be at least 21 years of age.
  • Must be bilingual in English and Spanish.
  • Bachelor's degree in psychology, sociology, social work, business administration, public administration, or another relevant field.
  • Must be eligible for Licensed Child-Care Administrator (LCCA).
  • Five years of progressive employment experience in social services, residential childcare, federal programs, or a childcare agency.
  • Supervisory experience.
  • At least two years of experience in regulatory compliance, quality assurance, auditing, or program monitoring, including identifying deficiencies, evaluating corrective actions, and supporting ongoing compliance.
  • Knowledge of ORR policies and procedures, applicable provisions of the CFR, Texas GRO Minimum Standards, and other applicable regulatory and contractual requirements.
  • Ability to identify compliance deficiencies, develop and implement corrective actions, maintain required documentation, and ensure ongoing compliance with federal, state, and agency requirements.
  • Ability to read, analyze, and interpret business and professional publications, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
  • Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to solve practical problems, work with concrete variables where standardization is limited, and interpret written, oral, diagrammatic, or schedule-based instructions.
  • Knowledge of Microsoft Office, Excel, and Electronic Case Management software.
  • Valid Texas Driver's License.
  • Record of tuberculosis screening showing the employee is free of contagious TB.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Responsibilities

  • Oversee and coordinate assigned PMO functions supporting the Division of Federal Programs.
  • Provide management and administrative support to the Divisional Director of Federal Programs regarding compliance, operational performance, reporting, and strategic initiatives.
  • Develop, coordinate, review, and submit required monthly, quarterly, annual, and other federal program reports, ensuring they are accurate, complete, and timely.
  • Oversee data collection, validation, and reporting to support data integrity, regulatory compliance, and consistency across federal programs.
  • Monitor program performance indicators; analyze operational data; identify trends and concerns; and recommend continuous improvements.
  • Monitor project progress and resource workload, provide updates to the Divisional Director of Federal Programs, and monitor the project pipeline across all locations.
  • Ensure project documentation is complete and updated as required.
  • Participate in grant writing and accreditation activities.
  • Monitor compliance with applicable Office of Refugee Resettlement (ORR) policies and procedures, Code of Federal Regulations (CFR), Texas General Residential Operations (GRO) Minimum Standards, CARF accreditation standards, contractual requirements, and other applicable regulations.
  • Coordinate the development, implementation, review, revision, and maintenance of federal program policies, procedures, and standard operating procedures (SOPs).
  • Work with the Compliance Analyst on policies, procedures, and corrective action reports.
  • Maintain a centralized system for tracking policy and procedure reviews, revisions, approvals, implementation, and required updates.
  • Assist with federal program budget development, budget monitoring, expenditure reviews, and resource planning in collaboration with the Divisional Director of Federal Programs and Finance Department.
  • Provide program leadership with guidance and technical assistance on complex cases, policy interpretation, regulatory requirements, and compliance matters.
  • Support systems, processes, and internal controls that improve operational efficiency, accountability, regulatory compliance, and continuous quality improvement.
  • Perform other related duties as assigned.
  • Integrate Sunny Glen's Core Values into day-to-day operations.
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