Program Management Manager

Ducommun•Appleton, WI

5d•Onsite

About The Position

The Program Management Manager is responsible for leading and developing the Program Management team and ensuring the successful execution of all assigned programs across the Appleton Performance Center. This position provides strategic direction, oversight, and accountability for program performance related to cost, quality, delivery, schedule adherence, and customer satisfaction. The Program Management Manager partners with Operations, Finance, Engineering, Supply Chain, Quality, and Business Development to ensure contractual requirements and business objectives are achieved while driving continuous improvement and developing a high-performing Program Management organization. In addition to providing functional leadership of the Program Management organization, this position maintains direct responsibility for selected programs and serves as the primary escalation point for critical customer and business issues.

Requirements

Must possess the ability to lead without authority, negotiate and manage by influence.
Strong people and time management skills are required.
Excellent verbal and written communication skills are required. Must be able to communicate effectively and professionally with customers and across all organizational levels.
Experience in production control, contracts management, project management or contracts management, are key talents.
Detail oriented, positive friendly customer service are key attributes.
Computer knowledge and skills, i.e. MS Office Suite – Word, Power Point and Excel skills are required.
Basic understanding of lean and six sigma principles and methodologies.
Team oriented with a continuous improvement outlook.
High School diploma required.
7+ years in an aerospace or manufacturing environment required.
Minimum 5 years of supervisory or team leadership experience
Demonstrated ability to lead cross-functional teams and manage multiple programs simultaneously.

Nice To Haves

Bachelors degree preferred.
Experience with MRP systems is beneficial.
Experience managing programs or portfolios with annual revenues exceeding $25 million preferred.
Experience developing employees and driving organizational performance preferred.

Responsibilities

Provides direct leadership, coaching, and performance management to Program Managers and Program Management Assistants.
Maintains direct responsibility for selected programs while balancing functional leadership responsibilities.
Ensures appropriate workload balancing and resource allocation across Program Managers and Program Management Assistants.
Establishes department priorities and allocates resources across programs.
Develops department goals, KPIs, and functional metrics.
Partners with Operations, Engineering, Supply Chain, Quality, Finance, and Business Development to resolve cross-functional issues and remove barriers to program execution.
Analyzes and reviews all contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods, Deliverables, and other customer General Conditions. Coordinates review of terms and conditions with the DCO Director of Contracts as necessary.
Develops negotiation strategies and provides leadership and support for customer negotiations as required.
Provides oversight and management of business unit bookings, backlog, past due receivables, and sales forecasts.
Manages and maintains business unit booking and sales tracking system that supports the company monthly summary reports.