Program Management Manager - Analytics

Honeywell Aerospace • Phoenix, AZ

2d • Hybrid

About The Position

As a Program Management Manager - Analytics here at Honeywell, you will have the opportunity to lead and oversee our customer experience program management strategy and initiatives. You will collaborate with cross-functional teams to develop and implement customer-centric programs that enhance customer satisfaction and loyalty. You will report directly to our Senior Director of Program Management and you will work out of our Phoenix, AZ location on a Hybrid work schedule. Overall, the impact of the Lead Customer Experience Analytics Professional will be seen in improved customer satisfaction, increased revenue, stronger cross-functional collaboration, and a customer-centric culture, all contributing to the long-term success and growth of the organization. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Requirements

• Experience in program management.
• Experience in analytics.
• Customer-centric approach.
• Ability to collaborate with cross-functional teams.
• Leadership skills.
• Talent recruitment and development.
• Retention and engagement strategies.
• Fostering an inclusive culture.

Responsibilities

• Lead and oversee customer experience program management strategy and initiatives.
• Collaborate with cross-functional teams to develop and implement customer-centric programs.
• Enhance customer satisfaction and loyalty.
• Develop and support employees to help them perform at their best and drive change.
• Build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed