Program Management Analyst - NNSA OST
About The Position
At Accenture Federal Services, a technology company within global Accenture, employees help the US federal government advance missions across defense, national security, public safety, civilian, and military health organizations. The company describes a collaborative community that supports employee growth through hands-on experience, certifications, and industry training. The Program Management Analyst oversees configuration and change management activities across applications, systems, and infrastructure. The role ensures modifications are tracked, documented, and implemented according to established protocols to maintain system configuration integrity and consistency. It collaborates with technical teams to support transitions and updates, manages multiple priorities, and adapts to changing team needs. The position also develops, maintains, reviews, and updates a range of documentation, supports training materials and knowledge transfer, and communicates with stakeholders to gather requirements and provide activity updates. An active Top Secret security clearance is required.
Requirements
- Active Top Secret security clearance.
- Familiarity with configuration management tools and change tracking systems.
- Experience developing and maintaining comprehensive documentation.
- Strong communication skills for effective stakeholder engagement.
- Ability to manage multiple priorities and adapt to changing team requirements.
- Experience drafting training materials and supporting process improvements.
- Proficiency with documentation platforms.
Responsibilities
- Perform configuration and change management activities for applications, systems, and infrastructure.
- Support and execute change management processes to ensure smooth transitions and minimal disruption.
- Develop and maintain instruction manuals, product guides, software documentation, work instructions, and customer service materials.
- Review and update documentation for accuracy and compliance with organizational standards.
- Provide training documentation support to facilitate user adoption and knowledge transfer.
- Communicate with stakeholders to gather requirements and provide updates on configuration and change management activities.
- Collaborate and flex across teams to support organizational objectives and project needs.
Benefits
- A wide variety of benefits are offered; specific benefits are not detailed in the posting.
- Hands-on experience, certifications, and industry training to support employee growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
