Program Lead - Neenah

Clarity Care • Neenah, WI

17h • Onsite

About The Position

Clarity Care is hiring a full-time Program Lead for residential services in Oshkosh or Green Bay, Wisconsin. The role leads residential caregiving teams, oversees group home operations, and supports Members in living with dignity and independence. The Program Lead supervises, coaches, and supports staff while remaining actively involved in hands-on Member care. Compensation is up to $21 per hour based on experience, with an additional $1 per hour weekend premium. Paid training is provided. Benefits are subject to applicable eligibility requirements.

Requirements

• At least 21 years of age.
• Associate degree or higher in a healthcare-related field; or a bachelor’s degree in another field plus at least one year of qualifying healthcare experience involving direct contact with and teaching individuals with developmental disabilities; or a valid nursing home administrator’s license.
• Valid Wisconsin driver’s license, auto insurance, and ability to meet agency driving standards.
• Successful completion of required caregiver background checks.
• Strong leadership, communication, and relationship-building skills.
• Hands-on caregiving experience and comfort providing personal care.
• Ability to supervise staff, coordinate operations, and foster teamwork.
• Sound judgment, organization, and problem-solving abilities.
• Commitment to person-centered care, dignity, and safety.

Nice To Haves

• Prior supervisory experience.

Responsibilities

• Supervise, coach, and support residential caregiving staff.
• Build a positive, collaborative team focused on quality Member care.
• Lead group home meetings and communicate important updates.
• Partner with Human Resources on hiring, retention, and performance matters.
• Coordinate daily operations of a safe, welcoming residential home.
• Support compliance with state, county, and organizational requirements.
• Maintain required documentation and communicate operational concerns.
• Ensure household routines reflect each Member’s individual needs.
• Assist with bathing, grooming, toileting, hygiene, and daily living activities.
• Support safe mobility and transfers according to individualized service plans.
• Assist with meals, housekeeping, and household responsibilities as needed.
• Promote Member dignity, independence, and personal choice.
• Support Members in social, recreational, and community activities.
• Encourage meaningful experiences that enhance independence and quality of life.
• Build positive relationships with Members, families, and support teams.

Benefits

• Paid training
• Health, dental, and vision insurance
• Retirement benefits
• Paid time off
• Daily pay options
• Employee discounts
• Opportunities for advancement into broader residential operations leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree