Program Lead, Family & Parent Engagement

8 Cents in a Jar•Apopka, FL

7d•Remote

About The Position

The Program Lead, Family & Parent Engagement plans, implements, and manages parent and family programs aligned with organizational goals and funding commitments. The role oversees cohorts, workshops, family activities, and signature experiences, including parenting programs focused on child development, family functioning, communication, wellness, financial capability, economic stability, and parent leadership. It also coordinates services for young and expectant parents as they navigate parenting, education, employment, and family well-being. The Program Lead develops program calendars, session plans, activities, and delivery approaches; coordinates facilitators and subject-matter experts; and may facilitate discussions or activities when needed. Programs should be welcoming and culturally responsive to participating families. The role may also support emerging-adult programming as organizational needs require. The position develops outreach strategies to recruit, enroll, and retain parents, caregivers, young parents, and families, with targeted outreach across Orange County and particular attention to East Orlando. It builds trusted participant relationships and coordinates enrollment, orientation, follow-up, and ongoing engagement. The Program Lead identifies participation barriers and practical ways to address them, and creates opportunities for families to connect, access support, and apply what they learn. The role coordinates program logistics and works with the Director of Programs & Strategic Partnerships, community partners, and the Volunteer Program Manager to enhance program delivery. It helps develop repeatable systems and partnerships, monitors participation and outcomes, maintains accurate participant records, tracks funded commitments, and communicates updates and recommendations to leadership. Participant feedback and data are used to improve program delivery. The Program Lead champions 8 Cents in a Jar’s mission and Economic Succession approach to preventing poverty and increasing economic mobility. The position serves parents and families from ALICE households and economically marginalized communities, recognizing that participant needs may extend beyond a single program and helping connect participants with appropriate resources and opportunities. The role is grounded in empathy, cultural awareness, accountability, consistency, and high expectations, and demonstrates the organization’s values of Fluid, Determined, Intentional, Connected, and Enlightenment. The position is remote with regular travel throughout Central Florida for field-based programming, including occasional evenings and weekends.

Requirements

At least three years of experience supporting or leading community-based programs serving parents, caregivers, families, young adults, and economically marginalized communities.
Background in parenting education, family services, human services, education, workforce development, economic mobility, or a related field.
Demonstrated experience engaging parents and families through outreach, education, family services, or community-based programming.
Ability to independently plan, coordinate, and execute programs, workshops, cohorts, or community initiatives from start to finish.
Experience recruiting, enrolling, engaging, and retaining participants while building trusted community relationships.
Strong organizational, communication, and problem-solving skills, with the ability to manage competing priorities and adapt to evolving needs.
Ability to work remotely while regularly traveling throughout Central Florida for field-based programming, including occasional evenings and weekends.

Nice To Haves

Verbal communication proficiency in both English and Spanish.
Knowledge of Orange County communities, particularly family-serving organizations and resources in East Orlando.
Experience using participant management and data collection systems, including Salesforce.

Responsibilities

Lead planning, implementation, and ongoing management of parent and family programs aligned with organizational goals and funded commitments.
Manage cohorts, workshops, family-centered activities, and signature program experiences from planning through completion.
Lead parenting programs covering child development, family functioning, effective communication, wellness, financial capability, economic stability, and parent leadership.
Coordinate services for young and expectant parents navigating parenting responsibilities, education, employment, and family well-being.
Develop program calendars, session plans, activities, and delivery approaches responsive to participant needs.
Coordinate qualified facilitators and subject-matter experts, and facilitate discussions or appropriate activities when needed.
Create welcoming, culturally responsive program experiences for participating families.
Support emerging-adult programming as organizational needs require.
Develop and execute outreach to recruit, enroll, and retain parents, caregivers, young parents, and families throughout Orange County, particularly in East Orlando.
Build trusted relationships and maintain consistent communication with participants before, during, and after program activities.
Coordinate participant enrollment, orientation, follow-up, and ongoing engagement.
Identify participation barriers, including scheduling, transportation, resource access, and competing family responsibilities, and develop practical responses.
Create opportunities for families to engage with one another, access support, and apply what they learn.
Monitor recruitment and retention and adjust strategies to meet program goals and participant needs.
Coordinate program logistics, schedules, facilitators, materials, locations, and resources.
Collaborate with the Director of Programs & Strategic Partnerships to engage community partners and identify resources that enhance program experiences.
Coordinate with the Volunteer Program Manager to identify volunteer needs and incorporate assigned volunteers into program activities.
Help create repeatable systems and partnerships that strengthen program quality, consistency, and scalability.
Monitor enrollment, attendance, participation, retention, and participant progress using organizational systems and tools.
Maintain accurate participant records and collaborate with program and data staff to document assessments, surveys, referrals, milestones, and outcomes.
Track progress toward funded commitments, identify performance gaps, and take appropriate action to keep programs on course.
Communicate program updates, challenges, and recommendations to leadership, and use participant feedback and data to improve delivery.
Champion 8 Cents in a Jar’s mission and Economic Succession approach to preventing poverty and increasing economic mobility.
Build relationships grounded in empathy, cultural awareness, accountability, consistency, and high expectations, and help participants access appropriate resources and opportunities.
Demonstrate the organization’s core values of Fluid, Determined, Intentional, Connected, and Enlightenment through daily decisions, collaboration, and service delivery.