Program Launch Specialist

Hologic•Boston, MA

11d

About The Position

The Program Launch Specialist is a clinically focused role responsible for supporting the safe, effective, and compliant adoption of Hologic’s RFA technologies. The role provides clinical education, procedural training, workflow support, and customer partnership to help OB/GYN surgeons, operating room staff, and gynecology office personnel implement new RFA programs. The specialist supports physician and staff readiness, procedural consistency, and compliant use in alignment with applicable Instructions for Use, published clinical data, and Hologic standards. The position supports program launch planning and execution across hospitals, clinics, operating rooms, and gynecology offices. It provides education on appropriate system use, procedural workflows, patient selection considerations, clinical data, and implementation requirements. The specialist collaborates with customer teams and internal partners, troubleshoots workflow and procedural integration challenges, and builds customer relationships throughout the launch process. Extensive travel is required, approximately 80% and potentially up to 100%, including ground and air travel and regular overnight stays. The annualized base salary range is $85,000 to $100,000, and the role is bonus eligible. Final compensation depends on factors including experience, skills, knowledge, geography, education, business needs, and market demand.

Requirements

Minimum of 5 years of experience in the medical device industry, preferably in clinical education, procedural training, field clinical support, or product launch roles.
Bachelor’s degree or equivalent professional experience.
Ability and willingness to travel extensively, approximately 80% and up to 100%, including ground and air travel and regular overnight stays.
Excellent communication, presentation, and interpersonal skills.
Ability to train and educate diverse clinicians and healthcare staff, including OB/GYN surgeons, OR personnel, nurses, and administrators.
Strong clinical education and procedural training capabilities, with the ability to tailor education to audiences with different experience levels.
Strong troubleshooting and problem-solving skills.
Project management skills to support launch planning, customer readiness, and implementation milestones.
Ability to make informed decisions under pressure while prioritizing patient safety, quality, and compliance.
Strong organizational skills and ability to manage multiple customer launches or clinical education priorities.
Ability to build credibility with physicians, clinical teams, and internal stakeholders.
Strong understanding of RFA technology, clinical applications, and trends in women’s health, or ability to develop this understanding.
Knowledge of hospital, operating room, and gynecology office environments.
Understanding of clinical workflows, procedural training needs, and medical device regulatory requirements.
Familiarity with Instructions for Use, indications, contraindications, warnings, and appropriate clinical education boundaries.
Understanding of sterile technique, OR setup, equipment handling, sterilization and reprocessing requirements, and procedure-room workflow.
Customer-first mindset, collaborative approach, adaptability, professionalism, judgment, accountability, and commitment to compliance, quality, patient safety, and ethical clinical education.

Nice To Haves

Sonography experience.
Direct experience supporting medical device product launches or new technology adoption.
Experience in women’s health, gynecology, OB/GYN, surgical, or operating room environments.
Experience educating physicians, surgeons, nurses, OR staff, and/or clinical office personnel.
Demonstrated success building and maintaining strong customer relationships.

Responsibilities

Support the launch and adoption of Hologic’s RFA systems in hospitals, clinics, operating rooms, and gynecology office settings.
Provide clinical education and procedural training to OB/GYN surgeons, OR staff, nurses, administrators, and other relevant healthcare personnel.
Educate healthcare teams on system use, procedural workflow, patient selection considerations, and best practices aligned with applicable Instructions for Use.
Provide instruction on indications, contraindications, warnings, published clinical data, OR setup, sterile equipment requirements, patient positioning, grounding pad placement, fibroid identification, procedural steps, sterilization and reprocessing, and OR breakdown.
Support safe, effective, and compliant technology adoption by helping clinical teams understand procedural requirements and implementation considerations.
Assist with program launch planning and execution, coordinating with hospital and clinical teams to support readiness and integration into existing workflows.
Deliver educational programs tailored to surgeons, nurses, OR teams, office personnel, and administrators.
Provide supplemental clinical education as appropriate, including HIPAA-compliant image review, prior case footage review, discussion of procedural technique, patient candidacy, post-operative expectations, and relevant clinical outcomes data.
Troubleshoot clinical workflow and procedural integration challenges to support a seamless customer experience.
Translate complex technical, clinical, and procedural information into clear, actionable guidance for healthcare teams.
Build and maintain strong customer relationships, acting as a trusted advisor and advocate throughout the launch process.
Collaborate with sales, marketing, clinical, regulatory, quality, training, and other internal partners to support successful program implementation.
Maintain a strong commitment to patient safety, product integrity, regulatory compliance, and quality standards.
Travel extensively, approximately 80% and up to 100%, to support healthcare facilities across the assigned region.