Program Intern, Product Design

Pilot Company • Knoxville, TN

1d • Onsite

About The Position

Pilot Company is seeking a Product Design Intern to join their team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain valuable experience designing digital experiences that impact millions of users across their mobile app, website, and retail technology platforms. The intern will support the development of new features while being mentored by experienced Product Design team members. The role involves supporting the design and enhancement of user experiences across Pilot's digital platforms, bringing new features from concept to execution, and collaborating with designers, researchers, product managers, and developers to create intuitive, engaging, and user-centered solutions. This internship offers practical application of UX/UI design principles and growth within a supportive team.

Requirements

• Currently pursuing an undergraduate degree in Graphic Design, Product Design, Information Sciences, or a related field.
• Proficiency in Figma is essential.
• Experience with Adobe Creative Suite, including Photoshop and Illustrator, is required.
• A coachable mindset with the ability to accept and apply feedback constructively.
• Strong communication and collaboration skills, coupled with curiosity, creativity, and a passion for designing solutions that put users first.
• A strong portfolio (or shareable PDF) demonstrating design thinking, self-motivated projects, and a genuine passion for design.

Nice To Haves

• Experience with motion design tools such as After Effects or Figma Motion is a plus.

Responsibilities

• Support digital product design by contributing to the design of new features and enhancements across Pilot's mobile app, website, and retail technology platforms.
• Create user-centered experiences by helping design intuitive interfaces and user journeys that improve the experience for guests and end users.
• Collaborate across the product lifecycle by working closely with designers, product teams, and developers to bring concepts and designs to life.
• Apply research and insights by leveraging user feedback, design principles, and industry best practices to help create effective design solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern