Program Intern, Process Automation

Pilot Company • Knoxville, TN

13h • Onsite

About The Position

Pilot Company is seeking a Process Automation Intern to join their team in Knoxville, Tennessee, for the summer of 2027. This internship offers hands-on experience in business process automation, supporting automation initiatives to improve business partner experiences. The intern will be part of the Process Automation team, focusing on developing automation solutions using technologies like Blue Prism to enhance operational efficiency and business processes. This role provides an opportunity to learn practical applications of process automation and grow within a supportive team dedicated to innovation and continuous improvement.

Requirements

• Currently pursuing an undergraduate or master's degree in Information Technology, Business Process Management, Business Analytics, Computer Information Systems, or a related field.
• Proficiency in Excel is essential.
• Strong communication skills, empathy, and an appreciation for the user experience.
• Enjoy collaborating with others, solving problems, and understanding how technology can improve business processes.
• A high level of interest in process automation, continuous improvement, and emerging technologies.
• Individuals who are driven, reliable, authentic, and welcoming, with a strong desire to learn and contribute to a collaborative environment.

Nice To Haves

• Experience with Blue Prism, process mapping tools, automation technologies, data analysis tools, or related software is a plus.

Responsibilities

• Develop business process diagrams: Learn how to analyze and document business processes, creating process maps that identify opportunities for automation.
• Build automation solutions: Assist in developing automation bots using Blue Prism software and other automation technologies under the guidance of experienced team members.
• Support business transformation: Contribute to automation initiatives that positively impact business partners by streamlining processes and improving operational effectiveness.
• Learn from the best: Receive hands-on mentorship and real-world experience working alongside professionals who design and implement automation solutions across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed