Intern - Automation

Hanover Insurance GroupWorcester, MA

About The Position

Our Personal Lines Operations team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.

Requirements

  • Currently enrolled in a bachelor's degree or advanced degree program preferred
  • Cumulative GPA of 3.0 or higher preferred
  • Ability to commit to a full time 10-week internship program
  • Ability to work in the U.S. without requiring sponsorship now or in the future
  • Computer Science or technical degree preferred
  • Design and code automations that automate complete processes or sections of processes typically handled in and between multiple application/systems
  • Integrate and evaluate large and complex data sets
  • Be comfortable turning raw data into meaningful information
  • Good communication skills with the ability to present technical details
  • The ability to effectively communicate to stakeholders
  • Advanced knowledge of Python and a solid knowledge of SQL

Nice To Haves

  • Aware of Artificial Intelligence technologies and software automation preferred.

Responsibilities

  • Have the ability to read and understand process and data flow diagrams
  • Have a general understanding of the design and development of existing automations to provide effective and consultative support to business clients
  • Independently develop automations on lower to medium complexity projects based on a set of specifications created by the Automation Project Team
  • Interact directly with business customers, to provide data and support
  • Share the performance metrics of the automation to help identify enhancements and/or improvement opportunities for specific automations
  • Responsible for developing all automation reporting, trend analysis, etc. based on KPIs and providing this to key stakeholders
  • Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer
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